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	<title>Digital Consumer</title>
	<link>http://blogs.strategyanalytics.com/dcp</link>
	<description></description>
	<pubDate>Thu, 02 Sep 2010 18:13:00 +0000</pubDate>
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		<title>HDTV Ownership Is No Barrier to 3DTV Adoption</title>
		<link>http://blogs.strategyanalytics.com/dcp/531/</link>
		<comments>http://blogs.strategyanalytics.com/dcp/531/#comments</comments>
		<pubDate>Thu, 02 Sep 2010 18:13:00 +0000</pubDate>
		<dc:creator>David Mercer</dc:creator>
		
		<category><![CDATA[HD and 3DTV]]></category>

		<guid isPermaLink="false">http://blogs.strategyanalytics.com/dcp/531/</guid>
		<description><![CDATA[It’s been implied on more than one occasion by various commentators that the arrival of 3DTV is “too soon” because many people have only recently bought their first HDTV and will be reluctant to invest once again in a new technology.
The argument makes sense on the surface, but, as usual, a little digging into real [...]]]></description>
			<content:encoded><![CDATA[<p>It’s been implied on more than one occasion by various commentators that the arrival of 3DTV is “too soon” because many people have only recently bought their first HDTV and will be reluctant to invest once again in a new technology.</p>
<p>The argument makes sense on the surface, but, as usual, a little digging into real data tends to prove otherwise. Our survey of 700 UK consumers found that current HDTV owners were in fact more than twice as likely to be interested in buying a 3DTV than non-HDTV owners. Specifically, 13% of HDTV owners say they are “somewhat” or “very likely” to buy a 3DTV during the next 12 months, compared to 6% of non-HDTV owners. </p>
<p>Given that HDTVs are still in only half of UK households, this hardly suggests that 3DTV’s prospects are being held back because people have already bought an HDTV set. The truth is that it’s likely to be the same early adopters who bought HDTV who will also go out and buy the next latest and greatest TV technology.</p>
<p>We’ll be presenting these and many more insights from our research at a free-to-attend analyst forum during this year’s IBC, and Sky’s Brian Lenz, who has headed up the company’s 3D initiative, will be giving the audience his thoughts on our findings as well as an update on Sky’s 3D launch plans. Attendees are invited to register in advance by visiting www.strategyanalytics.com/ibc2010.html.</p>
<p>Meet Our Analysts: <a href="http://www.strategyanalytics.com/default.aspx?mod=event4">3DTV Analyst Forum at IBC 2010</a></p>
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		<title>eBox or Xbox, the Chinese gamers might have a choice soon.</title>
		<link>http://blogs.strategyanalytics.com/dcp/528/</link>
		<comments>http://blogs.strategyanalytics.com/dcp/528/#comments</comments>
		<pubDate>Wed, 01 Sep 2010 20:35:40 +0000</pubDate>
		<dc:creator>Jia Wu</dc:creator>
		
		<category><![CDATA[Games]]></category>

		<category><![CDATA[Digital media]]></category>

		<guid isPermaLink="false">http://blogs.strategyanalytics.com/dcp/528/</guid>
		<description><![CDATA[The Chinese PC maker Lenovo has founded a video game console company Eedoo, which was announced last month. The company will sell an Xbox-like game console, if not a ripoff, called eBox next year in China. Although the technology introduced by eedoo is nothing groundbreaking, there could be further implication behind the scene. Given that [...]]]></description>
			<content:encoded><![CDATA[<p>The Chinese PC maker Lenovo has founded a video game console company Eedoo, which was announced last month. The company will sell an Xbox-like game console, if not a ripoff, called eBox next year in China. Although the technology introduced by eedoo is nothing groundbreaking, there could be further implication behind the scene. Given that the Chinese video game console market has been highly regulated and the import of console has been prohibited for a long time by the government, we believe Lenovo&#8217;s action, combined with Microsoft&#8217;s recent publicly expressed interest in the Chinese video game market, indicates a potential opening-up for the market. </p>
<p>Our recent insight <a href="http://strategyanalytics.com/default.aspx?mod=ReportAbstractViewer&amp;a0=5728">Lenovo founds Eedoo: a Signal for a Potential Opening-up of the Chinese Video Game Console Market</a> provides an in-depth analysis on the scenarios which the Chinese video game market might potentially head to. We believe that the Chinese video game market will become a new growth engine for the stagnating industry in the foreseeable future, and materially expand the size of the total market.   </p>
<p>- Jia Wu</p>
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		<title>3DTV: Positive Cinema Experience Critical To At-Home Success</title>
		<link>http://blogs.strategyanalytics.com/dcp/527/</link>
		<comments>http://blogs.strategyanalytics.com/dcp/527/#comments</comments>
		<pubDate>Fri, 27 Aug 2010 11:38:12 +0000</pubDate>
		<dc:creator>David Mercer</dc:creator>
		
		<category><![CDATA[Broadcasting]]></category>

		<category><![CDATA[HD and 3DTV]]></category>

		<guid isPermaLink="false">http://blogs.strategyanalytics.com/dcp/527/</guid>
		<description><![CDATA[3DTV will again be one of the hot topics at this year’s IBC in Amsterdam. Unlike previous years, however, discussions and demonstrations will take place against the background of broadcasters delivering commercial 3D services to residential TV viewers. Since earlier this year 3D television programmes have been broadcast, if only on a selective basis, to [...]]]></description>
			<content:encoded><![CDATA[<p>3DTV will again be one of the hot topics at this year’s IBC in Amsterdam. Unlike previous years, however, discussions and demonstrations will take place against the background of broadcasters delivering commercial 3D services to residential TV viewers. Since earlier this year 3D television programmes have been broadcast, if only on a selective basis, to viewers of some cable, satellite and IPTV services in the US and Europe. But as sales of 3D-capable TVs begin to take off, Sky’s UK launch of the first full-time 3DTV channel on October 1st will confirm the arrival of 3DTV as a fully fledged consumer proposition.</p>
<p>But compared to the excessive hype which has built up over the last couple of years as the industry geared up for launch, the mood this year may appear to be markedly more realistic, and tinged with more notes of caution than were previously evident. It’s still too early to discuss consumer reaction to fully fledged home 3DTV services (as opposed to any of the out-of-home options) – the number of people who have actually seen a 3DTV broadcast in the comfort of their own homes is still tiny. But pre-launch surveys are suggesting 3D in general may not become the sure-fire success many were hoping for.</p>
<p>Strategy Analytics’ own consumer surveys suggest a very mixed response across the board. Our survey of European consumers is still in the field, but the first results from the US suggest that the industry must at least overcome doubts about the health impact of watching 3DTV. More than half of respondents are unsure whether watching 3DTV can cause damage to the eyes, and 17% actually believe that 3DTV may cause damage. With the level of uncertainty the industry clearly has a lot of work to do to bring 3DTV to the mass market.</p>
<p>Overall we found that 11% of people are somewhat or very likely to buy a 3DTV during the coming year. This may not sound a lot but it’s not bad for a newly launched technology. What’s interesting is the impact of previous 3D experiences on buying intentions. In total 60% of Americans say they have seen a 3D movie at the cinema, and a quarter say they have been very impressed with the quality of the 3D experience. Those people are four times more likely to buy a 3DTV than people who say they were not impressed with 3D at the cinema. This may not be surprising, but it demonstrates the importance to the industry of continuing to improve the 3D experience in the cinema in order to meet its overall goal of bringing 3D to the home viewer.</p>
<p>We’ll be presenting many more findings from our research at our free-to-attend analyst forum during this year’s IBC, and Sky’s Brian Lenz, who has headed up the company’s 3D initiative, will be giving the audience his thoughts on our findings as well as an update on Sky’s 3D launch plans. Attendees are invited to register in advance by visiting www.strategyanalytics.com/ibc2010.html.</p>
<p>Meet Our Analysts: <a href="http://www.strategyanalytics.com/default.aspx?mod=event4">3DTV Analyst Forum at IBC 2010</a></p>
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		<title>Can 3DTV Overcome Health Fears and Confusion?</title>
		<link>http://blogs.strategyanalytics.com/dcp/525/</link>
		<comments>http://blogs.strategyanalytics.com/dcp/525/#comments</comments>
		<pubDate>Tue, 24 Aug 2010 19:11:00 +0000</pubDate>
		<dc:creator>David Mercer</dc:creator>
		
		<category><![CDATA[HD and 3DTV]]></category>

		<guid isPermaLink="false">http://blogs.strategyanalytics.com/dcp/525/</guid>
		<description><![CDATA[Strategy Analytics&#8217; latest consumer survey indicates great uncertainty over the potential health effects of watching 3DTV. 17% of our 2000 US survey respondents say they believe that watching 3DTV will cause damage to their eyes. Perhaps even more significant is that more than half of respondents are uncertain whether 3DTV has a health impact one [...]]]></description>
			<content:encoded><![CDATA[<p>Strategy Analytics&#8217; latest consumer survey indicates great uncertainty over the potential health effects of watching 3DTV. 17% of our 2000 US survey respondents say they believe that watching 3DTV will cause damage to their eyes. Perhaps even more significant is that more than half of respondents are uncertain whether 3DTV has a health impact one way or the other. Faced with that level of doubt, 3DTV marketers - both TV set manufacturers and broadcasters - have some work to do to convince people that 3D is something worth risking their health on.</p>
<p>The truth of the matter remains a subject of some debate. In response to the fact that some viewers report feeling unwell after watching 3D, or can only watch comfortably for limited periods, some claim that these impacts will be reduced as the technology matures. Whatever the case, the industry clearly must get to grips with the communications issue before unsubstantiated rumours get out of hand. </p>
<p>We&#8217;ll be presenting more details on our new 3DTV research at this year&#8217;s IBC in Amsterdam. You can also hear BSkyB&#8217;s Brian Lenz discuss his own company&#8217;s plans for 3DTV. Attendance is complimentary but we encourage pre-registration as space is limited:</p>
<p>Meet Our Analysts: <a href="http://www.strategyanalytics.com/default.aspx?mod=event4">3DTV Analyst Forum at IBC 2010</a></p>
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		<title>Apple’s iPad Preaches to the Converted</title>
		<link>http://blogs.strategyanalytics.com/dcp/522/</link>
		<comments>http://blogs.strategyanalytics.com/dcp/522/#comments</comments>
		<pubDate>Mon, 23 Aug 2010 14:52:46 +0000</pubDate>
		<dc:creator>David Mercer</dc:creator>
		
		<category><![CDATA[Computers]]></category>

		<category><![CDATA[Digital media]]></category>

		<category><![CDATA[Wireless]]></category>

		<category><![CDATA[Handsets]]></category>

		<guid isPermaLink="false">http://blogs.strategyanalytics.com/dcp/522/</guid>
		<description><![CDATA[It’s no surprise that a majority of early iPad buyers had already bought into the Apple ecosystem, but the fact that fully 90% of people who say they will buy an iPad during the next 12 months already own an Apple device is perhaps surprising. It might have been reasonable to assume that the novelty [...]]]></description>
			<content:encoded><![CDATA[<p>It’s no surprise that a majority of early iPad buyers had already bought into the Apple ecosystem, but the fact that fully 90% of people who say they will buy an iPad during the next 12 months already own an Apple device is perhaps surprising. It might have been reasonable to assume that the novelty of the tablet form factor would open up a whole new wave of potential customers attracted by its innovative design, regardless of how familiar they were with the benefits of Apple’s user interface and design.</p>
<p>It seems, however, that in the early days at least demand for the iPad will be met almost entirely by existing Apple owners. <a href="http://www.strategyanalytics.com/default.aspx?mod=PressReleaseViewer&#038;a0=4944">Our survey of 2000 US consumers</a> also suggests that a third or more of existing iPhone and Macbook owners have already gained access to an iPad (at least they say they have used one at home). And nearly a half of the early iPad adopters say they are somewhat or very likely to buy another iPad during the coming year – an indication of strong customer satisfaction if ever there was one.</p>
<p>So how should Apple respond to this news? On the one hand the company should relax in the knowledge that so many of its core and loyal customers are saving up to buy the company’s latest device. On the other hand, there may be just the slightest concern that the iPad has so far failed to win new hearts and minds amongst the half of US homes which do not already own at least one Apple product.</p>
<p>That may change as the tablet category becomes more widely recognised. New entrants will shortly be flooding the market with iPad alternatives which will help raise general awareness of this new category. As Apple struggles to meet demand from its existing customers, the opportunity is there for competitors to target the remaining market segments with iPad alternatives.</p>
<p>Client Reading: <a href="http://www.strategyanalytics.com/default.aspx?mod=ReportAbstractViewer&#038;a0=5713">Apple&#8217;s iPad: Identifying Early Adopters and Intentions to Buy</a></p>
<p>Meet Our Analysts: <a href="http://www.strategyanalytics.com/default.aspx?mod=event4">3DTV Analyst Forum at IBC 2010</a></p>
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		<title>3DTV Analyst Forum: BSkyB&#8217;s Brian Lenz Joins Us as Guest Speaker</title>
		<link>http://blogs.strategyanalytics.com/dcp/519/</link>
		<comments>http://blogs.strategyanalytics.com/dcp/519/#comments</comments>
		<pubDate>Tue, 17 Aug 2010 16:26:55 +0000</pubDate>
		<dc:creator>David Mercer</dc:creator>
		
		<category><![CDATA[Broadcasting]]></category>

		<category><![CDATA[HD and 3DTV]]></category>

		<guid isPermaLink="false">http://blogs.strategyanalytics.com/dcp/519/</guid>
		<description><![CDATA[We&#8217;re delighted to announce our plans for this year&#8217;s IBC in Amsterdam. For many years now Strategy Analytics has offered an analyst forum focusing on key topics relevant to the television and broadcast industries. This year we are focusing on 3DTV, still very much the hot topic in the industry, especially as we head towards [...]]]></description>
			<content:encoded><![CDATA[<p>We&#8217;re delighted to announce our plans for this year&#8217;s IBC in Amsterdam. For many years now Strategy Analytics has offered an analyst forum focusing on key topics relevant to the television and broadcast industries. This year we are focusing on 3DTV, still very much the hot topic in the industry, especially as we head towards the commercial launch of 3D residential services in Europe when Sky launches 3D on October 1st. With that in mind we are pleased that BSkyB&#8217;s Brian Lenz, who has spearheaded the company&#8217;s development of a 3D service, will join us to discuss our latest research findings and update everyone on the latest news from BSkyB. We&#8217;ll present hot-off-the-press consumer findings from our latest surveys, and our colleagues from D. I. S. Consulting will also unveil the latest research from the production community.</p>
<p>It should be a great session to kick off the first full day of the show. The event is free of charge but as we have limited space we&#8217;re expecting a full house so please <a href="http://www.strategyanalytics.com/default.aspx?mod=event4">register your interest</a> as soon as possible. </p>
<p>3DTV Analyst Forum at IBC 2010: Strategy Analytics and D. I. S Consulting<br />
Saturday 11th September 2010<br />
Holiday Inn, &#8220;Manhattan&#8221; Room, De Boelelaan 2, 1083 HJ Amsterdam, The Netherlands </p>
<p>Schedule<br />
8.00-8.30  Networking Breakfast<br />
8.30-9.10  New 3D Research: Analyst Presentations<br />
9.10-9.30  Guest Speaker: Brian Lenz, Director of Product Development, BSkyB<br />
9.30-10.00  Panel and Audience Q&#038;A  </p>
<p>Client Reading: <a href="http://www.strategyanalytics.com/default.aspx?mod=ReportAbstractViewer&#038;a0=5608">Video Capture Devices: Global Market Forecast</a> </p>
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		<title>Akamai gets close to Brightcove</title>
		<link>http://blogs.strategyanalytics.com/dcp/516/</link>
		<comments>http://blogs.strategyanalytics.com/dcp/516/#comments</comments>
		<pubDate>Wed, 11 Aug 2010 13:25:05 +0000</pubDate>
		<dc:creator>Martin Olausson</dc:creator>
		
		<category><![CDATA[Technology]]></category>

		<category><![CDATA[Connected TV]]></category>

		<category><![CDATA[Broadcasting]]></category>

		<category><![CDATA[Broadband]]></category>

		<category><![CDATA[Technology business]]></category>

		<category><![CDATA[Digital media]]></category>

		<guid isPermaLink="false">http://blogs.strategyanalytics.com/dcp/516/</guid>
		<description><![CDATA[On the heals of Limelight Network’s acquisition of Delve Network which I wrote about last week, Brightcove, one of the leading Online Video Platforms (OVP) in the world, today announced that it is ditching Limelight in favor of Akamai, the world’s largest Content Delivery Network (CDN). The agreement between the companies is presented as a wide-ranging [...]]]></description>
			<content:encoded><![CDATA[<p><font size="3" face="Times New Roman">On the heals of Limelight Network’s acquisition of Delve Network which I <a href="http://blogs.strategyanalytics.com/dcp/501/" title="wrote">wrote</a> about last week, Brightcove, one of the leading Online Video Platforms (OVP) in the world, today announced that it is ditching Limelight in favor of Akamai, the world’s largest Content Delivery Network (CDN). The agreement between the companies is presented as a wide-ranging alliance to drive quality, performance, and innovation in the online video industry and represents an end-to-end offer that makes high-quality video publishing and distribution easily available for businesses and organizations of all sizes.</font></p>
<p><font size="3" face="Times New Roman">The two companies have a combined customer base that includes the leading media, e-commerce, and enterprise companies, as well as small businesses around the globe.  The integrated solution is designed to give customers a fast, seamless path to leverage the proven advantages of Akamai&#8217;s HD Network and Brightcove&#8217;s feature-rich online video platform to deliver high quality, adaptive bit rate video across Flash and iOS devices. Going forward, Brightcove will provide the Akamai HD Network as a bundled component of the Brightcove online video platform service.</font></p>
<p><font size="3" face="Times New Roman">The deal is sure to be a blow to Limelight but hardly a surprising one after its acquisition of Delve Networks last week. Meanwhile, the deal represents a great win for Akamai as Brightcove brings with it a bunch of media customers as well as small and medium sized enterprise customers from around the world. As this deal brings together a leading OVP with a leading CDN it represents the highest profile deal to date in our opinion and give further impetus to the convergence trend between the CDN industry and the OVP industry that we have been predicting for some time.</font></p>
<p><font size="3" face="Times New Roman">Martin Olausson</font></p>
<p>Client reading: <a href="http://www.strategyanalytics.com/default.aspx?mod=ReportAbstractViewer&amp;a0=5542">Online Video Platforms: Battling for Supremacy in a Fiercely Competitive Market</a></p>
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		<title>Global MMORPG Market to hit $8 billion in 2014</title>
		<link>http://blogs.strategyanalytics.com/dcp/503/</link>
		<comments>http://blogs.strategyanalytics.com/dcp/503/#comments</comments>
		<pubDate>Tue, 10 Aug 2010 21:00:37 +0000</pubDate>
		<dc:creator>Jia Wu</dc:creator>
		
		<category><![CDATA[Games]]></category>

		<guid isPermaLink="false">http://blogs.strategyanalytics.com/dcp/503/</guid>
		<description><![CDATA[First, I would like to correct our recent press release on global MMORPG market. The press release says Global MMORPG Market will hit $8 billion in 2010, but actually it should be in 2014. In 2010, the market will be in excess of $6 billion. 
Yet it is still an exciting growth in the context [...]]]></description>
			<content:encoded><![CDATA[<p>First, I would like to correct our recent press release on global MMORPG market. The press release says Global MMORPG Market will hit $8 billion in 2010, but actually it should be in 2014. In 2010, the market will be in excess of $6 billion. </p>
<p>Yet it is still an exciting growth in the context of falling video game market in general, and we expect the MMORPG growth story to continue. While a lot of the traction in the gaming sector recently has been drawn to social games, where Zynga, Playdom and Playfish all had stunning valuations, we believe MMORPGs are still a steadily growing segment. For serious gamers, it is not something replaceable.  </p>
<p>Despite that there are now tens of companies playing in this field, the future growth of MMORPG, to a greater extent, still hinges on the handful of major companies. In the West, Blizzard Entertainment with the unmatched World of Warcraft (WoW) determines the general trend of the market. WoW&#8217;s new expansion pack Catalysm is in beta test and it is going to be one of the driving forces for MMORPG growth in the next few years. Besides, the revenue model transition from subscription to virtual item sales will help some stagnating MMORPGs to revitalize. In Asia, Shanda and Netease will lead the Chinese market, whereas Nexon and NCsoft will remain the prevailing MMORPG companies in South Korea. Certainly, new players, such as Tencent and Perfect World, should not be neglected either. These players make up the bulk of total MMORPG market. </p>
<p>2009 Global MMORPG Market Share by Company<br />
<a href='http://blogs.strategyanalytics.com/dcp/wp-content/uploads/2010/08/2009-global-mmorpg-market-share-by-company.jpg' title='2009-global-mmorpg-market-share-by-company.jpg'><img src='http://blogs.strategyanalytics.com/dcp/wp-content/uploads/2010/08/2009-global-mmorpg-market-share-by-company.jpg' alt='2009-global-mmorpg-market-share-by-company.jpg' /></a><br />
Source: Strategy Analytics</p>
<p>It is also noteworthy that some of the Asian companies are expanding significantly in the Western market. Recent news reveal that EA is considering to take stake in the Chinese firm Perfect World, which is now generating about $100 a year from online games in overseas market. And Korean game developers are expected to continue their expansion in Europe and the US. </p>
<p>-Jia Wu</p>
<p>Client Reading: <a href="http://strategyanalytics.com/default.aspx?mod=ReportAbstractViewer&amp;a0=5689">The World of MMORPG: a Tale of Two Regions</a></p>
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		<title>Limelight Networks Boosts Online Video Capability</title>
		<link>http://blogs.strategyanalytics.com/dcp/501/</link>
		<comments>http://blogs.strategyanalytics.com/dcp/501/#comments</comments>
		<pubDate>Thu, 05 Aug 2010 16:42:32 +0000</pubDate>
		<dc:creator>Martin Olausson</dc:creator>
		
		<category><![CDATA[Uncategorized]]></category>

		<category><![CDATA[Technology]]></category>

		<category><![CDATA[Connected TV]]></category>

		<category><![CDATA[Broadband]]></category>

		<category><![CDATA[Technology business]]></category>

		<category><![CDATA[Digital media]]></category>
<category>CDN</category><category>Delve Networks</category><category>Limelight Networks</category><category>OVP</category>
		<guid isPermaLink="false">http://blogs.strategyanalytics.com/dcp/501/</guid>
		<description><![CDATA[Limelight Networks, one of the leading Content Distribution Networks (CDN) in the world, acquired Online Video Platform Delve Networks earlier this week for an estimated $10 million in a mixture of stock and cash. The acquisition illustrates a growing trend of convergence between the CDN and the OVP industry. 
As we wrote in our recent [...]]]></description>
			<content:encoded><![CDATA[<p><font size="3" face="Times New Roman">Limelight Networks, one of the leading Content Distribution Networks (CDN) in the world, acquired Online Video Platform Delve Networks earlier this week for an estimated $10 million in a mixture of stock and cash. The acquisition illustrates a growing trend of convergence between the CDN and the OVP industry. </font></p>
<p><font size="3" face="Times New Roman">As we wrote in our recent </font><a href="http://www.strategyanalytics.com/default.aspx?mod=ReportAbstractViewer&amp;a0=5542"><font size="3" face="Times New Roman" color="#800080">report</font></a><font size="3" face="Times New Roman"> on the Online Video Platform (OVP) industry, there’s a growing number of smaller OVPs which generate an increasing amount of revenues by serving Content Distribution Networks (CDN) directly. As many video content owners are reluctant to deal with multiple vendors and suppliers in the video delivery process, CDNs have started to offer their clients bundled video management and delivery solutions by using OVPs&#8217; software and paying license fee. </font></p>
<p><font size="3" face="Times New Roman">It is noteworthy that OVPs and CDNs are both symbiotic and competitive in the value chain as they both provide some parts of the services needed for online video delivery. On one hand, a partnership between OVP and CDN is necessary to serve clients&#8217; video delivery needs; on the other hand, both sides are adding new features to their existing services and are trying to commoditize the other so that one can be more differentiated and maintain a premium price when negotiating deals with clients. </font></p>
<p><font size="3" face="Times New Roman">We expect to see many more deals like the Limelight/Delve one in the coming year as both OVPs and CDNs try to enhance their ability to offer flexible and increasingly sophisticated solutions to a progressively divergent set of customer needs.</font></p>
<p><font size="3" face="Times New Roman">Martin Olausson</font></p>
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		<title>Time to End This Broadband Nonsense: Ofcom Must Enforce Minimum Speeds</title>
		<link>http://blogs.strategyanalytics.com/dcp/498/</link>
		<comments>http://blogs.strategyanalytics.com/dcp/498/#comments</comments>
		<pubDate>Tue, 27 Jul 2010 09:30:23 +0000</pubDate>
		<dc:creator>David Mercer</dc:creator>
		
		<category><![CDATA[Broadband]]></category>

		<guid isPermaLink="false">http://blogs.strategyanalytics.com/dcp/498/</guid>
		<description><![CDATA[A year ago almost to the day we called for Ofcom to put an end to ISPs’ ridiculous practice of describing broadband speeds with the meaningless phrase “up to”. Now Ofcom is again skirting around the issue in its latest survey of UK broadband speeds. Its own data shows that while “headline” speeds (ie the [...]]]></description>
			<content:encoded><![CDATA[<p>A year ago almost to the day we <a href="http://blogs.strategyanalytics.com/dcp/405/">called</a> for Ofcom to put an end to ISPs’ ridiculous practice of describing broadband speeds with the meaningless phrase “up to”. Now Ofcom is again skirting around the issue in its latest <a href="http://stakeholders.ofcom.org.uk/market-data-research/telecoms-research/broadband-speeds/main/">survey</a> of UK broadband speeds. Its own data shows that while “headline” speeds (ie the theoretical maximum – and even they are not true) have increased significantly over the past year, the actual speed achieved as a proportion of that “top” speed has actually fallen, from 58% to 46%. The craziness is illustrated further by the fact that the average speed attained by customers subscribing to “up to 20Mbps” packages is only 6.8Mbps, ie lower than the “headline” speed of inferior “up to 8Mbps” packages.</p>
<p>The average download speed for all DSL connections has increased by only 10% over the past 12 months, from 3.7Mbps to 4.0Mbps, in spite of the fact that many more customers are being offered “up to” 20Mbps packages (ie DSL 2+). Note that the primary factor behind the higher increase in UK speeds overall is because of Virgin Media’s upgrading of its cable service: average cable broadband speeds have more than doubled, from 4.9Mbps to 9.9Mbps. That’s a testament to the growing strength of the UK’s cable operator, and an indictment of the recent supposed improvements in the DSL network.</p>
<p>Ofcom’s excuse regarding regulating the “up to” nonsense is that this is not its job, but that of the advertising regulator. We regard this as a cop-out. Ofcom does have a <a href="http://stakeholders.ofcom.org.uk/telecoms/codes-of-practice/broadband-speeds-cop/consumer-guide/">Voluntary Code of Practice</a> which “ensures that consumers are given the clearest possible information on access line speeds at point of sale”, and if that doesn’t relate to advertising, I don’t know what does. </p>
<p>The Code of Practice talks a lot about maximum speeds, but not about minimums. This now has to change. Even with the well-known limitations of DSL technology, in the second decade of the 21st century customers have a right to know what minimum level of service they should expect to receive in return for their hard-earned pounds. BT will moan that it cannot yet deliver a minimum of 2Mbps to some parts of the country, so those remoter rural areas should be considered a special case, where “true” broadband (however that is defined) is technically (and temporarily) unavailable. This all goes back to early political demands that broadband be made “universally” available, and the politically inspired nonsense that 99% of UK homes can get DSL broadband services. Yes, but only if you count 250kbps as broadband.</p>
<p>We need to step back so that we can move forward. The reality is that a small percentage – perhaps 5% - of UK homes are currently out of reach of 1-2Mbps+ broadband services, and remain “geographically challenging”. That needs to be accepted as a policy issue and targeted accordingly. The market as a whole should no longer be distorted because of this artificial and technical constraint. Once those homes are identified, the rest of the country should be given guarantees of minimum service, and tiered services will emerge which will give customers a great deal more clarity and confidence than they have had until now.</p>
<p>Client Reading: <a href="http://www.strategyanalytics.com/default.aspx?mod=ReportAbstractViewer&#038;a0=5646">Global Broadband Scorecard: 2010 Broadband Composite Index (BCI) Rankings</a></p>
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