March 22, 2010 23:03 dmercer
We’ve covered Hillcrest Labs many times, such as here. Today the company introduced its latest offer, a web browser. At first sight it may seem like a new browser is the last thing the market needs, but this one has a key difference: it’s not designed to be used on the PC screen. It’s aimed at that growing band of consumers who connect their PCs to a TV so they can surf and watch web video from the comfort of their couch or armchair. Some browsers can be set for TV display but these options are often unsatisfactory. Hillcrest’s Kylo browser is offered free of charge. From the early demonstration we saw the company seems to have done a good job of presenting web pages more appropriately for the big screen and video consumption. As our Digital Home Observatory research has shown that connected TV viewers see the control device as a key impediment to a satisfactory experience. Using a standard PC keyboard and mouse on the couch is inconvenient at best. Onscreen keyboards can be offered for entering URLs but these are often slow and cumbersome compared to the real thing. As we’ve noted before Hillcrest’s Loop pointer deploys an impressive combination of technologies to make pointing at a screen more accurate than other motion controllers. Hillcrest’s business model is not changing as a result of the Kylo launch. While it is packaging certain web video services, it is not currently seeking to turn this into a revenue stream, although the company will watch for opportunities. Hillcrest’s primary aim and business model focus is to increase sales of its control devices. David Mercer Client Reading: Touchscreen Controllers Set to Drive the Connected TV Experience Add to Technorati Favorites

October 14, 2009 11:10 dmercer
Strategy Analytics’ recent user experience study concludes that there is a clear opportunity for developers to fill the need for more advanced TV remote controls, especially as TVs and TV peripheral devices add web functionality to the big screen. In particular we found that there was strong interest in a remote control which integrates a touch screen. Respondents would also value access to a full QWERTY keyboard so that browsing and using web sites becomes slicker than is possible with a standard numerical keypad TV remote. Some specialist manufacturers, such as Logitech, have been developing advanced TV remote controls for many years. While these have done a good job, at a price, of bringing control of multiple products through one handheld device, they have yet to successfully solve the challenge of offering easy interaction with increasingly complex TV interfaces on the big screen. I have also previously discussed innovative approaches from Hillcrest Labs, which we also researched in our latest study. The growing interest in touch screens apparently reflects the increased prevalence of touch screen-based mobile phones and other devices. Consumers are clearly becoming more comfortable with the touch screen experience in general, in spite of certain limitations, and it seems likely that this will find its way increasingly into remote control devices for consumer electronics products. CE manufacturers may protest that people are not willing to pay for these capabilities, but our research suggests that, for more sophisticated users at least, prices as high as $300-400 for an advanced device are not necessarily a barrier to purchase. Twitter: twitter.com/DavidMercer_SA Client Reading: Touchscreen Controllers Set to Drive the Connected TV Experience Add to Technorati Favorites

February 15, 2009 20:02 dmercer
I’m here in Barcelona for my first visit to the Mobile World Congress. I feel a bit like the black sheep on a farm built to rear white sheep, given that my interests are focused on the digital home and media industries, but I’m here to look for evidence that that over-worked cliché, convergence, is a commercial reality. In other words, how soon, if ever, is the mobile phone going to become a platform for home-based multimedia services? And how seriously is the mobile industry considering this opportunity? Nokia has been showing TV-out capability on its Nseries multimedia computers for several years. But the company always seems strangely reluctant to make very much of this function. They’ve also been promising “DVD quality” video from handsets, but it never quite seems to make it to commercial launch. One challenge, if the mobile phone is going to become a competitive media platform, is the issue of user control. I can connect my handset to the big screen with a 2-metre wire, but how do I then control what’s on the big screen? Handset manufacturers need to get to grips with the 10 foot user experience, and that means tackling the issue of remote control devices. Zeemote has been doing some of that work for them, and its Bluetooth remote control/software package is now being bundled as standard with Nokia Nseries phones in the German market. Zeemote is planning to launch standalone remote controls compatible with Nokia Nseries devices later this year, priced at €39. The controllers are intended to make Ngage and other mobile phone games more acceptable on the big TV screen. They are much smaller than the traditional console-style controls, but perfectly acceptable and certainly an improvement on Nokia’s standard handset button controls. Zeemote can’t do anything about the graphics and video quality of phone-based media, so that’s something else we need to see improved, and I’m sure there will be plenty of evidence of progress on that front here at MWC. See also: Digital Experience at CES: Hillcrest Demos Kodak Media Player User Control and Interface Hillcrest sues Nintendo and wants Wii imports stopped Twitter: twitter.com/dmercer15 Complimentary Report: Digital Home Observatory: Pilot Study Add to Technorati Favorites submit to reddit

February 11, 2009 14:02 dmercer
Another of my confessions about underestimating the impact of new technologies: when I first saw demonstrations of Nintendo’s motion-sensitive controllers at E3 2006, as well as trying them myself, I was not convinced they would be anything more than a novelty or even a gimmick. It makes great television to watch people moving their arms around in front of the TV screen, and sure enough the Wii trounced its rivals in terms of press coverage and attendee feedback. But it wasn’t clear then, as it is now, that motion sensitive control would become so widely accepted and established in the video games industry. The Wii’s success has clearly demonstrated that some TV users at least are happy to adopt new interface technologies. It clearly works for games: but will people use similar devices to control TV programme guides or other big screen applications? Research from Strategy Analytics’ Digital Home Observatory suggests that there is indeed a positive attitude towards motion-sensitive, point-and-click approaches for media browser applications. In a survey of 500 US consumers, TV viewers identified point and click controllers such as Nintendo’s Wii Remote as the best type of control device for the next generation of TV-based media browsers. We found that PC-style keyboards ran a close second in popularity, followed by traditional TV remote controls using either on-screen keyboards or alphanumeric keypads. Voice control, which has often been talked about as the future of man-machine interface, was considered the least appropriate option by those surveyed. Perhaps it’s just that people have not yet seen a successful implementation of voice technology. After the surprising success of point-and-click, I would not rule out voice control making a breakthrough at some, probably distant, point in the future. See also: Digital Experience at CES: Hillcrest Demos Kodak Media Player User Control and Interface Hillcrest sues Nintendo and wants Wii imports stopped Twitter: twitter.com/dmercer15 Complimentary Report: Digital Home Observatory: Pilot Study Add to Technorati Favorites submit to reddit

January 9, 2009 07:01 dmercer
I spent some time last night at Pepcom’s Digital Experience press event. I find this one of the most useful sessions at CES. A wide mix of firms, from start-ups to major corporations, present a few of their new or yet-to-be-launched products. I was able to catch up with Hillcrest Labs, a firm I’ve covered previously, initially at CES a year ago. Hillcrest’s table featured a prominent notice detailing the background to their legal battle with Nintendo. It’s a subject that not surprisingly occupies a great deal of their spokesman’s time. In the meantime Hillcrest has been continuing to pursue partnerships with emerging digital media developers, and it was showing the new Kodak media player which has been built using Hillcrest’s navigation software and remote control technology. As I’ve previously said only the lawyers can resolve the Nintendo dispute. But having tried the Hillcrest control again last night, it became clear just how different it is from the Wii experience. I had assumed my inability to master Nintendo’s point and click devices was simply down to the usual generation gap: I haven’t found anyone born after 1990 who can’t use the Wii Remote perfectly easily, whereas I have found it almost impossible to master smooth, steady on-screen control. But I had no such problem with Hillcrest’s device, which feels much firmer and more precise. The company tells me that this does indeed reflect some of its key patents, which enable its control devices to compensate for the tinniest jitter that everyone displays in unsupported hand or arm movements. Only time will tell whether that's enough to help resolve the Nintendo dispute one way or the other. Client Reading: Digital Media Survey: An analysis of US Online Premium Video Users Add to Technorati Favorites

August 21, 2008 10:08 dmercer
Few Wii users will have heard of Hillcrest Labs, except perhaps those who also read this blog. Back in January I described Hillcrest's TV guide and "Loop" remote control technology in relation to an online VOD store. Funnily enough I referenced the Wii in that item, suggesting that Hillcrest was encouraged by Nintento's success as it justified the general concept of 3D air controllers. Looking back I suppose I could have read into those comments that Hillcrest were taking rather a closer interest in Nintendo than was immediately obvious at the time. Yesterday Hillcrest filed a claim with the U.S. International Trade Commission based in Washington, D. C., that Nintendo with its Wii system has infringed Hillcrest's U.S. Patent Nos. 7,158,118, 7,262,760, and 7,414,611. These refer to a navigation interface display system that graphically organizes content for display on a television. I'm no lawyer or expert on patents, so I'm happy to let the US courts work this one out. I would only point out that such cases tend to go on for many months if not years, and it would be unexpected for a ban on Wii system imports to be granted. I would also surmise that Hillcrest has been attempting to win license fees from Nintendo without success prior to launching this action. Nevertheless investors have taken note of the potential seriousness of the case: Nintendo shares fell 3.6% yesterday. It's not unusual for large successful companies to be pursued for all manner of claims by smaller firms; in fact it seems to be almost routine. Nintendo itself has been involved in a similar case over the vibration technology deployed in its controllers, and has been found to infringe patents owned by Anascape. The injunction brought against Nintendo in that case (first brought in July 2006) is still on hold pending Nintendo's appeal to the Federal Circuit. The Wii's success seems to have given Nintendo another headache it would like rather not have to deal with, and it may be a year or two before it shakes it off. Client Reading: Digital Media Devices Global Market Report Add to Technorati Favorites

January 9, 2008 23:01 dmercer
We spent some time yesterday with Hillcrest Labs's Andy Addis. Hillcrest has been working on improving the TV control experience since the beginning of the decade. The company’s founding principle is that navigation through a world of effectively unlimited television and video content cannot function effectively with the classic remote control/electronic programme guide model. It believes that television interfaces will eventually move towards a pointer-based system. A key challenge was to create a pointing device that works effectively in the standard TV lean-back, 10-ft scenario, where a firm, flat surface is typically unavailable. This led to the “air mouse” concept that is available through Logitech and is the company’s first commercial product. It has also now been extended into the “loop” television control device concept. TV viewers have become used to sitting back on the sofa and controlling channel selection and, more recently, interactive features, over the past 30 years or so. It is worth recalling just what impact the wireless remote control had on TV viewing and usage when it began to penetrate the TV market in the 1970s and 80s. Most people have forgotten the time (if they ever experienced it) when changing channels meant getting up out of the seat and flicking switches on the TV. It’s no wonder that TV channels of that era concentrated on winning eyeballs early in the evening with their best programming, safe in the knowledge that many viewers would stay with whatever shows followed on the same channel, not to say the advertising that funded them. Once viewers were able to control what was on the screen more easily, viewing habits began to change beyond recognition, and channel surfing became the norm. On-screen programme guides have helped viewers cope with the digital era, when hundreds of channels are available. But there’s no question that they are being pushed to their limits by the traditional remote control/EPG combination. Navigating through Sky Digital’s endless channels is a time-consuming and frustrating process. It’s no wonder most viewers spend most time with the channels they know best. Hillcrest’s approach combines the principle of pointing at the screen with a highly visual presentation approach. In demonstrations, the viewer can move the cursor around the screen very rapidly. On-demand movies begin with a wide selection of titles, presented as though they were DVD covers. The details on each title are barely legible at the top level of the menu but they are grouped into genres, and the viewer can easily zoom in to each genre or a specific title that may be of interest. The CES demonstration was shown on a PC as well as a set-top box based on a Sigma Design chipset. On the PC, navigation is very rapid. It slows down somewhat on the set-top box, but is still faster than most of today’s commercial digital TV platforms. The navigation experience is as close to selecting DVDs in a video rental store as I have seen. Hillcrest has integrated most of the usual “digital home” options into its reference guide, including TV channels, music libraries, games and photos. “The Loop” control takes some getting used to, but is easily learnt. There are two buttons, select and back, and sensors and proprietary algorithms mean that the pointer works whatever angle the control is held at. Hillcrest is working with CE manufacturers with a view to licensing its technologies. It has also had interest from digital TV service providers. The company is encouraged by the rapid success of Nintendo’s Wii, which appears to confirm that games players are willing to embrace new control concepts. Persuading several billion TV remote control users to overcome the inevitable inertia and switch to a new concept may take rather longer, so we will look for commercial deals with major CE players and service provider industries for evidence that the lean-back audience is ready for another radical change to their viewing habits. Client Reading: Digital Home Entertainment Devices: Global Market Forecast Q407 Add to Technorati Favorites