I recently visited Silicon Valley for the Telecom Council’s Mobile Forum on the Connected Car. The event was fascinating, but it was the day following the event, which included six appointments, that was in many ways more revealing of the current state of automotive telematics and navigation.

 

The Telecom Council event took place at the headquarter’s of Marvell Semiconductors and included representatives of wireless carriers from around the world, car maker research labs, venture capital types, semiconductor and software providers and start-up companies.

 

Speakers at the event discussed topics ranging from the proliferation of M2M-type vehicle connectivity and the M&A activity in that arena to electric vehicles and car sharing and the integration of smartphones with cars and the role of mobile applications.  In fact, the participation of Nokia and Pioneer but the focus squarely on different strategies for accessing smartphone functionality in the car.

 

MirrorLink was highlighted in presentations and on-site in-vehicle demonstrations by Nokia representatives.  Pioneer Electronics showed off its NTT Docomo DriveNet aftermarket smartphone-based telematics system, its AppRadio and Aha Radio and its head-up display technology with an augmented reality navigation enhancement.

 

The MirrorLink proposition, a product of the Car Connectivity Consortium, is intended to enable a range of smartphone-based application functionality into center stack head units.  Similarly, both the Pioneer AppRadio and Aha Radio take different paths to smartphone app and content deployment clearly sharing the same objective with MirrorLink.

 

I hitched a ride back to my hotel with an event participant who happened to be using a smartphone-based navigation application to navigate to my hotel.  Shortly before arriving at my hotel the application warned of a traffic incident ahead.  It was at this point that I realized that the navigation application my benefactor was using was Waze.

 

The implications of using Waze at that moment were significant.  Waze is currently in the midst of a test in the Silicon Valley area using traffic incident information from Triangle Software’s Beatthetraffic service. 

 

Of course Waze also uses crowd-sourced traffic inputs and had, until recently, been using incident data from Clear Channel’s Total Traffic Network.  Incident data has always been a challenge for Waze in spite of boasting 12 million global users – or “wazers,” as the company is fond of describing its customers.

 

The 12 million users are concentrated geographically in places such as Israel, New York and, fortuitously, California generally and Silicon Valley in particular.  So, while my preferred free navigation application is Fullpower’s MotionX GPS, I was now reminded that Waze, too, offers free navigation.

 

The message was clear: free navigation on a smartphone is table stakes.  It’s a given.  More organizations – particularly carriers – will be seeking ways to offer navigation for free in order to enable location-based service and marketing models.

 

In other words, the marketing opportunities are in some ways worth more than the application.  This may be why Sprint has indicated some willingness to part company with or renegotiate its relationship with TeleNav as reported in TeleNav’s latest earnings report.  Everybody wants the elusive free lunch.

 

Speaking of a free lunch, attendees at the Telecom Council meeting were treated to in-vehicle demonstrations of MirrorLink smartphone connectivity by Nokia executives.  MirrorLink provides for safe interaction with smartphone resources such as music, hands-free dialing and navigation including an enhanced user interface and a NHTSA-friendly policy management layer to govern application availability while driving.

 

For some observers, there is lingering resistance to the MirrorLink user interface and confusion regarding which phones support the technology.  Of course, there is even more resistance to paying $20 for the app that enables the interface.

 

MirrorLink technology has riled some smartphone navigation suppliers that see the $20 app as a means to recover the difference in the cost of a smartphone map license vs. the cost of an embedded map license.  Both Fullpower and TeleNav executives commented in phone calls that it will be easy for their organizations to switch to TeleAtlas maps, though neither organization has made that choice.  (TeleNav uses both TeleAtlas and Nokia maps.)

 

Waze is building its own maps from crowd-sourced inputs, not unlike OpenStreetMaps.  Both of these map databases have their shortcomings, but they also have millions of users.

 

On the third day of my Silicon Valley sojourn, the CEO of navigation software provider Fullpower noted the near futility of car makers seeking to compete with smartphone-based navigation given the cost differences and update cycles.  In fact, he even questioned the wisdom of embedding modems in cars when on-board systems will simply never be up to the tasks enabled by rapidly refreshing mobile devices.  (This perspective continues to gain traction in the smartphone community even as car makers such as BMW and Mercedes-Benz have announced plans to upgrade to 3G on-board modules in the U.S. and elsewhere with LTE plans not far of.)

 

It was hard to argue with this position.  And the difficulty of the argument was made clearer during a visit with Waze later in the day when executives there demonstrated a new breakthrough user interface.

 

One of the great challenges for Waze and its users is to enable a hands-free means for interacting with the application.  This is especially difficult given that the most popular version of Waze is on the iPhone where Apple has not yet opened up the SIRI APIs to enable voice interaction for applications.

 

Waze has found a workaround by using the proximity sensor on the device allowing the user to wave their hand to activate the application and then, use a limited set of commands.  The limited speech functionality set enables the user to set two pre-set destinations and create traffic alerts – an essential function to the crowd-sourced traffic information ethos of the application.

 

Perhaps most important about the Waze user interface enhancement is that it shows a touch-free way to interact with a smartphone in a car.  It is intriguing to consider the possibility of voice commands to a smartphone controlling vehicle functions.

 

In the same way, Pioneer’s NTT Docomo smartphone/cradle-based DriveNet telematics system – available in Japan – provides a similar value proposition as will MirrorLink.  All of these systems show the evolution of smartphone integration with the car enabling access to off-board resources and the enhanced user interface capabilities of the mobile device.

 

Implications:

 

Consumers like free stuff and companies such as Waze, Fullpower and Beatthetraffic are providing them with free traffic and free navigation.  Waze is building free maps as is OpenStreetMaps, but a qualitative delta remains between these resources and maps from Nokia and TeleAtlas. 

 

Waze, Fullpower, Beatthetraffic and Pioneer are also making use of their user’s probe data.  So mobile apps are now being used not only to build their own maps and report traffic incidents, they are also probes within their own traffic network.

 

Car makers such as Audi and BMW in Germany; Toyota, Nissan and Honda in Japan; and SAIC (with InkaNet) in China understand this principle and are making their cars probes within their own traffic data networks.  North American car makers have yet to get on this bandwagon.

 

Of course crowd-sourcing of traffic information and the creation of community-based experiences are emerging in the connected vehicle space.  And while Waze skeptics remain, the automotive industry may eventually come to realize the power of the crowd so solve complex problems – along with the power of turning an application into a game.

 

A recent column in the Wall Street Journal by Matt Ridley discussed the power of crowd-sourced science.  His examples included computer gamers collaborating to redesign an enzyme, amateur astronomers searching as a group for galaxies and signs of extraterrestrial life and the thousands of people who record the migratory patterns of birds. 

 

The same principles are at play with Waze and its new touch-less interface which potentially opens a door to more accurate and timely traffic reporting.  Nokia may soon find a way to leverage its Trapster acquisition for crowd-sourcing traffic instead of just speed trap inputs.  Inrix is gathering probe feed from multiple sources and gets some crowd inputs from Harman's Aha Radio application. 

 

GM/OnStar, Hyundai, Mercedes-Benz, BMW and Audi have all failed to enable crowd-sourced traffic data in the U.S.  Ford is the closest to delivering this capability.  Enabling crowd sourcing of traffic information is not only the next step in delivering more accurate and compelling traffic solutions it is also the first step toward building a community experience into the telematics experience.  Just ask Waze how powerful that community experience can be.  Better yet, ask Kleiner Perkins, which invested $30M in Waze, what it thinks of this communal traffic experience.

Pioneer/NTT Docomo DriveNet:

As recognition in the industry grows regarding the importance of crowd-sourced traffic information, the race to build or acquire the biggest crowd has taken hold. Weighing in for the struggle ahead are RIM, Google, Nokia, Telenav, TomTom, TCS/NIM, Inrix, Waze, Telmap and just about any other organization with access to the GPS feeds associated with connected mobile devices. Crowd-sourced data is not simply passive GPS data feeds. By crowd-sourced information this analyst is referring to ACTIVE information inputs from traffic observers feeding live reports of incidents and traffic jams. This is the new frontier in traffic information and traffic information providers are still building the tools to capture and integrate these inputs. (The Holy Grail will be a connected traffic solution with in-dash display showing crowd-sourced updates of hyper-local traffic conditions - certainly within the realm of the possible with existing technology.) Navteq is the latest player to join the fray with its acquisition of Trapster, the speed camera location company built upon nine million downloads of its application for reporting speed camera locations. Reportedly battled over by five other bidders, Trapster has attracted a substantial following potentially putting it ahead of TCS/NIM, with about five million probes, but behind Telenav, with more than 17 million. Of course, the challenge for any vendor of crowd-sourced information is the need to get users to turn on and actively use the application. If people are not actively navigating or otherwise sharing their location information – a power-hungry proposition – then the network is, in reality, only a fraction of the total user population. Nevertheless, crowd-sourced information is the next frontier and it has a role in everything from POI information and evaluations, to social networking and, now, traffic. The information is so important to obtain, that companies such as Waze have created elaborate games and reward systems for participants, and tools are usually put in place for identifying trusted data sources and flagging unreliable ones. The key to the success of any traffic system or service, though, is scalability. While crowd-sourced models are interesting – tantalizing even – the question the service provider eventually must face is whether or not they can be scaled. Waze has demonstrated its ability to scale across multiple geographies, although this has spread the current population of three million participants too thin to be reliably useful in all locations. Inrix has enabled crowd-sourced inputs for the U.S., which are being shared with Dept. of Transportation traffic centers, but has yet to extend the platform globally. TomTom’s Live Services application for its connected PNDs currently boasts hundreds of thousands of users, but the solution is built on a standardized and scalable platform that the company is extending – slowly but surely – to the U.S. and Asia from its European base. The GPS-based crowd-sourced data from TomTom PND and embedded PND users will enhance the company’s already cutting edge HD Traffic solution. As it seeks to stake its own claim in the crowd-sourced traffic data sweepstakes, Nokia Navteq will need to define a global traffic service solution, applicable in all geographic markets and capable of leveraging Nokia Navteq’s unique strengths and customer relationships. Just as Inrix, for example, has been able to launch 18 standardized traffic products deployable across any geography, Nokia Navteq needs to build out its traffic portfolio as part of its own effort to set as high a standard in traffic data as it has established in mapping. The race is on.* *Editor's note: OnStar and Apple are notable for their absence from the current roster of crowd-sourced traffic competitors. Nothing appears to be standing in the path of either organization entering the crowd-sourced traffic game. OnStar could no-doubt use the value enhancement to its existing traffic services. Apple, along with the major wireless carriers, has left this value proposition to third parties for now. Stay tuned. http://bit.ly/dLWMJK - Time for Nokia to Take Over Traffic Strategy - Lanctot – Automotive Multimedia & Communications Service

The battle is on to capture the most and the most accurate traffic incident data on a global scale. Several strategies are being deployed to collect this information including traditional journalistic traffic reporting and a growing variety of technology-based solutions including GPS-based probe solutions or GPS Floating Vehicle Data (GFVD) from smartphone and connected PND makers and carriers to cellular network-based probes (CFVD), video cameras, mobile phone camera probes and crowdsourcing. GPS-based probe data networks are particularly popular with companies ranging from TomTom and Nokia to Inrix, Google and RIM. The significance of the emergence of probe data is the fact that any organization with connected devices, applications or vehicles on the road is a candidate for delivering probe data. The industry is facing a proliferation of probe data sources encompassing everyone from Waze, Skobbler and Navigon to OnStar, TeleNav and TeleCommunications Systems. The CFVD crowd includes TomTom, AirSage, iTIS Holdings, Cellint, Intellione, TrafficCast and a few others. The inaccuracy of probe data, GPS or otherwise, is stimulating interest in license plate scanners, tolling networks and Bluetooth roadside scanners from companies such as Bluetoad. In fact, TrafficCast has already deployed or received approval to deploy Bluetoad scanners in 20 states. The Bluetoad technology with its range of up to 200 feet picks up signals from passing Bluetooth devices which have become nearly ubiquitous in mobile devices. The beauty of Bluetooth scanners is that they can precisely identify both the roadway and speed, making them ideally suited to creating flow data. The downside, of course, as with all sensor-based sources, is the high cost of deployment – usually borne largely by local DOTs who gain access to the data – and the not infrequent failures to which they are prone. Of course, all of these solutions are only really able to act as proxies for identifying incidents as they can only identify the results and not the causes of backups. That is where cameras and observers and journalistic data from companies such as Clear Channel, Westwood One and Navteq’s Traffic.com come into the picture. Two years ago this analyst was a strong believer in the power that video could bring to the traffic data reporting and interpretation game. When I met the team at TrafficLand I came to believe that I had found the ultimate solution for the driving public: show people what the traffic disturbance is rather than tell them. TrafficLand had – and has – a near monopoly on DOT traffic camera installations, but its real value add is managing those images on the back end. TrafficLand not only captures most of the data but it also serves it up to handheld devices and Websites and, soon, to automotive head units. Alas, a lot can change in two years. Cameras do play an important role in traffic reporting and interpretation, but the cameras that are likely to make a difference are not the ones mounted along highways. Front-facing mobile phone cameras are the new frontier waiting for a clever entrepreneur. More than one industry executive has talked to me about the potential power of a network of camera probes transmitting real-time traffic camera information from the road. The user interface is a potential issue as is the required bandwidth, but what is a market changing proposition without a few challenges? There is more than one way to make such a network come to pass, these executives suggest, including everything from a dedicated dashboard camera to a smartphone-mounted device to a forward-facing camera on a PND or even the use of existing on-board cameras. Solutions already exist. Navigon has shown augmented reality navigation solutions using forward-facing cameras and Imaginyze has a lane-departure warning app based on a similar device. There is even a company, Apollo Video Technology, with an iPhone app to allow transit officials to view live video feeds from buses, trains, police cars and transit vehicles. Even the execs working on the Next Generation 911 solution for the U.S. are looking for ways to integrate video and text reporting of incident information from smartphones or other devices. It shouldn't be too long before a crowd-sourced traffic solution is introduced for smartphones that allows for the automatic uploading of photos and video stills from a dashboard perspective of traffic conditions under predetermined circumstances. To make such a crowd-sourced solution effective requires a sufficiently large and connected network of users and an automated application. In fact, it is almost shocking that neither TomTom nor Nokia have taken the leap into crowd-sourced traffic video feeds. Or is it? While I was a big fan of integrating traffic video feeds into navigation solutions two years ago, with today's emphasis on mitigating distracted driving the idea has lost significant traction. In fact, U.S. Transportation Secretary Ray LaHood is on a personal jihad to ban even voice calls while driving. Video is important and can be powerful, but the time is not right and the concepts currently in the oven - including Visteon's TrafficLand app - need more time to reach maturity. What is available today, however, is crowd-sourced traffic data from Inrix via its iPhone app (and soon on Android). The app-based Inrix system is the most complete solution, designed around one-touch incident reporting along with the ability to validate the entries of nearby drivers as well as to share the resulting data with local departments of transportation. Aha Mobile has been combining its own crowd sourced inputs with Inrix flow and Clear Channel incident data since late 2009. In fact, Inrix's approach stands as a model for future crowd-sourced traffic solutions with its tools for ranking participants and identifying "trusted sources" and the integration with local traffic authorities. Since June, 47 of 50 state DOTs in the U.S. have adopted Inrix's agency model for sharing this user-generated data, which the DOTs are able to view on the large screens in their traffic operations centers and then check by dispatching their own responders. Inrix says it is processing these crowd-sourced traffic feeds in real time thereby revolutionizing traffic reporting. In this way, Inrix is distancing itself from the existing competition through the integration of an entirely new source of data and a closed loop approach. The challenge for Inrix, though, is the limited size of its probe network, based on users of the downloadable iPhone app.  To have an impact Inrix, mainly seen as a white box supplier to the industry, will need a little help from its industry friends. Crowd-sourced traffic information has become the new standard and Inrix is setting the bar. Waze may claim to have the largest user population worldwide, but the company has chosen not to integrate other corroborating traffic information sources. Fusion of multiple types of data sources is a critical foundation for using crowd-sourced data, along with building  validation processes. Inrix has the largest North American population of users and has recently rolled out its apps in Europe. It is collaborating with ClearChannel in North America and other incident providers internationally for journalistic data. Crowd-sourcing of traffic data is nothing new. Crowd-sourcing by mobile phone users has been around for decades. It is only recently, though, that smartphone apps have enabled the automation of the process and, now, with Inrix's system, the integration of crowd-sourced data into local DOT traffic feeds - although Inrix traffic app users get the data right away, including inputs from nearby drivers. What is curious is that Inrix, while not the first to market with crowd-sourced traffic, is the first to take it to a level where it is integrated with official traffic feeds. While the crowd inputs are validated or rejected by other users on the network, the local DOT is also involved in the validation process. The open line of communication with local DOTs also means that real time street closings and openings can be transmitted along with incident validation. Inrix is not alone. TeleNav has a crowd-sourcing function for its app and TrafficTalk has been testing a crowd-sourced offering. Harman's Aha Mobile and competing mobile platforms will no doubt seek to bring their own offerings to market as well. Looking at the Inrix model, one has to wonder why TomTom, OnStar, ATX, Google, Nokia, RIM, TCS or TeleNav haven't moved in the same direction. OnStar has its good Samaritan function for reporting accidents, but there is no provision for instantly integrating an OnStar user-reported accident on the in-vehicle navigation/traffic display  - let alone sharing it with public authorities in real-time. The same is true for ATX. Conclusion: The automotive environment is ripe for crowd-sourced applications, which already include the reporting of speed traps (Trapster). The world of thumbs up/thumbs down, check-ins and trusted providers of reviews/data is rapidly proliferating on mobile devices and migrating into embedded automotive solutions. It is fitting that traffic information lead this migration since this form of data is of the highest relevance to drivers and rapidly changing. The power of crowd-sourcing of traffic data has the dual effect of creating a new source of incident data along with its own validation process. One of the greatest challenges to creating reliable traffic information systems is validating journalistic data inputs. The crowd is able to view live traffic data, create new data and validate that data. The next step is to open the taps to other data types from parking and gas pricing to weather and event information. Eventually, crowd-sourced video will work its way into the mix as well - and probably sooner than anyone expects. Additional insights: http://bit.ly/dniNxa - Navigation Heuristic Evaluation: Telmap5 – Schreiner – Automotive Consumer Insights http://bit.ly/95NCoW - Automotive DMB Digital Radio: Marketing Strategies an Increasing Priority – Blight – Automotive Multimedia and Communications Service http://bit.ly/dtRE5C - Automotive Telematics Services: Shifts in Pricing and Monetization Expected – Canali – Automotive Multimedia and Communications Service http://bit.ly/bwdwcW - Connected Vehicle and Vehicle Device Connectivity System Database by Feature, Region, and Price 2010 – Canali – Automotive Multimedia and Communications Service http://bit.ly/d0aLhq - Connected Vehicle Telematics: Car Maker Profiles – Canali – Aumotive Multimedia and Communications Service http://bit.ly/deumcd -# Traffic Data Quality Will Determine #Telematics Winners - Lanctot - blog - Strategy Analytics

TomTom’s marketing machine was in overdrive last week with announcements of a new OEM relationship (Mazda) and advances with existing partners (Toyota, Renault), enhancements to its (European) market-leading traffic solution (HD Traffic) and a traffic manifesto. But undoing all that positive spin was the note that the company still wants to charge about $50/year for its Live Services. It looks like TomTom didn’t get the latest email about automotive value propositions. As connectivity comes to more vehicles, drivers (and passengers) will get more of their content and services from the “cloud.” What this means is that car makers will increasingly have in place systems for sending, receiving, processing and managing all types of vehicle data – the “back end.” (This is not unlike what is happening at your average NASCAR or Formula One event every weekend – without the parking space availability and Internet radio.) The value of this data is manifest to the car makers for better understanding the performance of their vehicles on the road as well as better understanding how consumers use and abuse their cars. The implications for cost avoidance, warranty and recall management are in the millions of dollars of savings. There is no immediate or obvious benefit to the driver. For this reason, this kind of vehicle connectivity ought to be free. (On the other hand, OnStar and others have demonstrated that people will pay for safety and security.) As more drivers shift to smartphones (with mandatory data plans) with access to a wide range of content and services, they will be less likely to pay for any service from the car (or PND) maker that is available for free (or for which they are already paying) via their mobile phone. So how is the industry (and TomTom) going to monetize all this connectivity? Enter the back end value proposition. Auto makers and Tier Ones have gotten the message and recognize that driver and passenger eyeballs and “click-throughs” have value. A driver asking for directions to a restaurant or movie has economic value. A system that knows the location of the driver has value. Beyond this, a system that is able to provide a broader “cloud” perspective of all location-related activity – including everything from prosaic traffic information to “heat” maps of gatherings of people, weather, etc. – has other value-add implications for drivers, passengers and roadway systems and public transportation overall. But in the short-term, vehicle related information for diagnostics, safety and entertainment take priority. Continental, Harman, Visteon, Delphi and Pioneer clearly understand this. All of these companies have introduced systems or platforms that seek to leverage vehicle location information for commercial opportunities. Even Best Buy’s connected PND delivered sponsored links in its Google Search. Unfortunately, Tier Ones face an uphill struggle in trying to get a piece of this action. The telematics eco-system consists mainly of a telematics service provider (ie. ATX), a carrier (ie. Sprint or Verizon) and a system integrator (ie. TCS). Each of these operators is interested in the other’s business – with the possible exception of the call center. (No one wants the call center hot potato – too much cost.) While the call center tends to be shunned, the data back end tends to be either misunderstood or underestimated. But the back end system is rapidly becoming the backbone of the system altering the competitive landscape. The power and influence of back end systems is visible to the consumer in the growing variety of free content and services via smartphones. Google probably has the largest back end system currently influencing developments in the automotive market. With its free navigation, traffic and search and an open source operating system, Google has rattled the industry mightily over the past two years. Carriers, meanwhile, are trying to fight there way in – not content to be simply white label suppliers of bandwidth. Among the carriers sniffing around the telematics back end opportunity are Verizon, Sprint, T-Mobile, Telenor, Orange, AT&T Mobility, Vodafone and Ericsson. All of these companies recognize that their servers are as valuable as their networks. Some of these companies fancy themselves Tier One players. At least three handset makers have the potential to rise to the Google challenge: Nokia, Apple and RIM. Like Google, Nokia is offering free navigation while also seeding the market with open source development tools (Qt), operating system softare (MeeGo) and smartphone connectivity technology (Terminal Mode). But Nokia remains ambivalent about the automotive opportunity. MeeGo is not ready for market and Ovi has not been designed for automotive opportunities. RIM brings a unique value proposition combining its smartphone system experience with its newly acquired QNX automotive expertise. RIM represents the most immediate threat to Google’s potential dominance in the automotive market because of its potential to deploy navigation and traffic applications (based on handset probe data) and its ability to monitor, manage and mine its network data traffic. Apple’s strength lies in its secure systems for managing commerce for downloading applications and enabling the purchase of content. For these reasons, Apple and RIM both have the scope and scale to add value to automotive opportunities. The massive giveaway of content and services by both Google and Nokia is a setup for capturing click-through traffic and back end processing opportunities for creating metrics and analytic output. Google already has the analytic tools in place, unlike Nokia. The current landscape for back end services is highly fragmented and includes companies such as TeleNav, Airbiquity, Hitachi, TeleCommunications Systems, Hughes Telematics, WirelessCar, Oracle and IBM, along with the previously mentioned wireless carriers, RIM and Apple. (Strangely, Microsoft seems to have disqualified itself – having disbanded its automotive business unit. The original vision defined by Microsoft at multiple industry events included integrating more and more Microsoft solutions such as Bing, Tellme, and Silverlight into automotive platforms, but the complete vision – including back end services – never materialized. The one exception to this no-show for Microsoft are the company's ongoing efforts to capitalize on the Bing search engine.) The value proposition of back end service providers revolves around secure management and processing of vehicle and driver data for applications ranging from vehicle performance and safety to content and infotainment and, ultimately, commerce opportunities. Neither OEMs nor Tier Ones are equipped to manage this opportunity and traditional telematics providers lack the scale. The lack of scale is one reason Airbiquity has partnered with Hitachi to service Nissan’s connectivity needs around the world. It is likely that companies such as Hughes and TeleNav will seek partnerships with larger integrators such as IBM or Oracle for the same reason. Nokia, like RIM, already has the scope and scale and like Apple already has the commerce platform (Ovi) but, unlike Apple, has done little beyond the introduction of terminal mode to optimize its offerings for automotive. TomTom is another player in need of a partner to provide the scope and scale necessary to compete in the connected space. The larger organizations that are able to monetize the connectivity proposition will force out smaller players dependent on subscription revenue. If TomTom can enhance its navigation and infotainment platform to include safety and security telematics, it will greatly improve its value proposition and the likelihood of building a devoted subscriber base. Conclusion Google and RIM are best positioned to leverage the back end data processing opportunity presented by the automotive industry. Google faces trepidation among potential OEM customers who are suspicious of the company’s motives and objectives. Google’s failure to validate its Android OS for automotive applications is another stumbling block. Nokia has discrete elements of a solution in place but so far lacks the commitment and execution to challenge either Google or RIM. Apple is a wild card player in a market that remains fragmented with the door open to new entrants. Microsoft's Bing search engine is another contender gaining traction, but, in the end, Microsoft is more of an arms supplier to the contesting parties. Winners in the battle for the back end will be those companies able to bring security and state-of-the-art analytics and commerce management to the automotive industry. Google knows analytics. RIM knows security and network management. It remains to be seen whether Nokia or some dark horse will step forward to challenge these two dominant players, but the race is on. Additional Insight: http://bit.ly/c0OLhT - Consumer Implications for Smartphone-Vehicle Connectivity  - Chris Schreiner - Automotive Consumer Insights http://bit.ly/c1nvTq - Consumer Interest High for Connected Safety and Security Services - Chris Schreiner - Automotive Consumer Insights http://bit.ly/aGJHDj - Smartphone Market Evolution and the Automotive Opportunity Implications -Fitzgerald - Automotive Multimedia & Communications

The gold standard for telematics success is daily relevance. One of the greatest challenges for companies introducing telematics systems and solutions is to bring daily relevance to their offerings. Human beings are creatures of habit, which means that driving directions are normally not required daily, gas pricing and parking choices are predetermined, and weather and news are available for free over the radio. Movie times, skiing conditions and restaurant reviews are nice to haves. But they are available from other sources – most notably mobile phones – and are an occasional not a daily information requirement. And we all hope we never have to use either automatic crash notification or roadside assistance. Traffic data, on the other hand, is something that is relevant five days a week to a substantial portion of the working public. Companies that get traffic data right have a huge competitive advantage not only in providing traffic data, but also for providing a wide range of data feeds and services. In fact, the very infrastructure required for delivering traffic data – storage and processing facilities and servers and, in some cases, broadcasting capability - is a suitable platform for providing other telematics services. For this reason, traffic data providers Inrix, ITIS Holdings, TomTom and Navteq also serve as content and service aggregators. (It is also one of the reasons for TeleCommunications Systems’ acquisition of Networks in Motion and why TeleNav has a content and services platform.) The opportunity to provide additional telematics services is the brass ring for which traffic data providers are reaching. It is for this reason these companies are seeking to bundle traffic data offerings with traffic-influenced routing, developing mobile apps for smartphones and connected navigation systems, and other initiatives focused on moving up the value chain – ultimately leading to sponsored content, reviews and location-aware advertising and promotion. The daily relevance of traffic data is a powerful elixir for delivering additional location-aware added-value services, including advertising. This is why Google, TeleNav, TCS, Nokia Navteq, RIM and TomTom are moving quickly to introduce or enhance their probe-based (handset GPS) traffic flow solutions to develop their telematics business. The winner(s) to emerge from this marketing scrum will be the company or companies with the highest quality traffic data. Traffic data quality, in turn, is determined by a handful of critical factors including data sources, integration, and delivery. (The quality and nature of the user interface is important as well, but is the responsibility of the device or service designer/manufacturer.) The determining factors within each of these areas are essential to understand: Sources: There are a handful of key sources of traffic data and they include commercial fleet (ie. taxi cabs, trucks, etc. and other types of probes such as GPS handsets, PNDs, etc.), regional departments of transport, embedded and roadside sensors, and incident or journalistic data. A handful of companies – principally TomTom, ITIS Holdings and AirSage - are translating cell tower signaling data for flow data analysis. This technology is currently deployed by both TomTom and ITIS in parts of Europe. ITIS licenses its technology to partners in Australia, Ireland, Russia, South Africa and Singapore. A North American solution has yet to be delivered. TomTom delivers its cellular flow data in HD Traffic for its connected devices in Europe, which still stands as one of the best, if not THE best, live traffic solution in the world. (It is worth noting that HD Traffic received low scores in BMW's QKZ evaluation.) Traffic flow data from these sources is valuable for many use cases and applications including showing traffic on a map and traffic-influenced routing. Journalistic data complements the flow data by providing context about the cause, location and scope of the traffic problem. This is particularly useful to receive as a traffic incident alert before leaving on a journey or to provide context when actually stuck in a traffic jam, as the driver generally can’t safely read a description about an incident while driving.Incident data come from public sources such as emergency responders, department of transportation traffic cameras, or public or private spotters that may be on the ground or observing traffic conditions from some form of aircraft. Much of incident data is public information – some of it freely available to the public - and most is freely available to commercial traffic information providers. There are some private sources, however, including radio and TV stations with their own spotters, cameras or sensors and these include companies such as ITIS Holdings, SmartRoute, Traffic.com and ClearChannel. ClearChannel and ITIS Holdings have emerged as the dominant suppliers of incident data in the U.S. and U.K., respectively. The two companies have the widest market coverage and the broadest roster of clients. Of course, operating a traffic incident collection and reporter network on a national basis (much less internationally) can be extremely expensive and unprofitable, and companies such as Westwood One and Traffic.com operate under the pressure of that expense. Not surprisingly, ClearChannel and ITIS are also distinguished in applying the so-called QKZ traffic quality assessment standards to their solutions. QKZ, which is the name of the index used to evaluate traffic data, is the standard applied by BMW in evaluating different traffic solutions. BMW recently selected MILE Traffic and Travel (ITIS, Infoblu, Mediamobil consortium) to provide a pan-European traffic solution. BMW is already partnered with ClearChannel in the U.S. for their RDS-TMC solution. It is important to note those elements of the traffic data picture that are global in nature vs. local and to make a distinction between flow data and incident data. There are thousands of local sources of incident data and there are local aggregators of that data, but incident data is fundamentally a regional phenomenon. Flow data, in contrast, is ruled by systems that can be applied globally. There are five providers of flow data currently operating across borders and these are ITIS, Inrix, Nokia Navteq, TomTom and TrafficCast. ITIS is unique in using a licensing model. TomTom has yet to find a customer in the automotive or mobile device market for its flow data. TrafficCast has a handful of customers. And Inrix and Navteq currently compete for contracts in North America and Europe. Car makers are most interested in identifying global solutions, while navigation device makers and mobile application developers are content with regional solutions.  Companies such as Waze, Aha Mobile and TrafficTalk are attempting to open up a new channel of user-reported incident data. But the industry is still seeking to determine how to evaluate the quality of these ad hoc sources and integrate their inputs. Integration: The process of data integration produces a picture of traffic flow including not only real-time traffic flow or speeds but also a predictive model based on both historical and real-time data sources. This information is critical for determining accurate travel and arrival times as well as routing or re-routing.The five leading flow data companies distinguish themselves by their processes for integrating and manipulating traffic data, vetting sources and interpreting the different inputs. A virtual duopoly exists between Inrix and Navteq in the U.S. The European market is rapidly evolving from regional traffic providers to pan-European aggregators. TomTom has developed its proprietary HD traffic in a handful of countries, but is only deployed with its own smartphone and connected PND solutions. Navteq has a solution in place with Garmin, but has limited European coverage. Inrix and MILE Traffic and Travel appear to be emerging as powerful challengers in Europe. Delivery: The last link in the chain is delivery and this is the area experiencing the greatest degree of technological change. The most widespread platform for communicating traffic information is radio, but there are multiple radio-based platforms for traffic information delivery. Analog radio is the most dominant and familiar source of traffic data reports and the most widely available traffic data broadcast network in this medium is RDS-TMC. RDS-TMC is widely criticized for the limited amount of information it is capable of broadcasting in a metropolitan area and perceived delays (latency) in delivering the latest information to the embedded or portable navigation system in the car. Emerging digital radio technology enables a richer stream of traffic-related content and maintains the critical local elements. Digital radio is also a superior platform for delivering other forms of content. RDS-TMC is being replaced by TPEG technology. TPEG allows for a wider range of content, a larger volume of information and can be distributed over HD, DAB or cellular networks as it is XML-based. TPEG also encompasses arterial road coverage. Handset-based solutions are promising, though hampered by the smaller screens and challenging in-vehicle user experience associated with mobile phones. While technologies such as Nokia’s Terminal Mode offer the prospect of delivering handset traffic images to in-vehicle displays these solutions will take a few years to reach the market. Many OEMs, however, are in product development now with solutions that use handsets (or are fully integrating embedded GSM/GPRS modules in the vehicle) for sending traffic data and other telematics information to/from the vehicle. Product development is moving briskly in the handset/smartphone space and innovative solutions such as TrafficTalk and Visteon's TrafficCamJam are in the offing. But the companies creating these applications will likely require expensive voice interfaces. Public authorities will likely not accept handset-based applications in cars that require a touch screen interface while the vehicle is in motion. Part of the power of these smartphone-based applications, though, lies in the fact that they are location-aware and sharing location data even as they are reporting traffic conditions. As a result, these devices remain a wildcard in the evolution of traffic data. Sirius XM’s traffic data service in North America, based as it is on a single national stream of broadcast data to a vehicle’s navigation system, is fatally flawed. Based on this correspondent’s own experience with the Sirius feed in Mercedes and the ClearChannel feed in BMW, the lag introduced by the sequential transmission of multiple-market’s worth of traffic information down a single pipeline is the source of Sirius’ downfall. It is no coincidence that BMW offers Sirius' audio content but eschews its traffic offering. And some industry observers believe OEMs are dropping Sirius/XM traffic data services from their roadmaps for MY13 and beyond in favor of connected services over GPRS/GSM. In Sirius XM’s most recent earnings call two weeks ago the company touted its planned introduction in Q4 2011 of Satellite Radio 2.0. Presumably the company will have a fix for the timely delivery of traffic data. Conclusion: The biggest pipeline to the car of all is the embedded telecommunications module. With new embedded solutions set to launch from multiple car makers in multiple geographies over the next 2-3 years, drivers can expect to see vast improvements in traffic information quality. This is at least one reason for optimism regarding the future uptake of telematics services overall. With the emergence of both digital radio technologies worldwide and the proliferation of embedded telematics systems, the expectation is that the companies that will dominate traffic will be those with the highest quality data. What distinguishes these companies today are their processes for validating data quality. If the data is sound the daily relevance will follow as will subscribers. Further insight: http://tinyurl.com/2bz9zq6 - Google, Nokia and New Entrant Positioning in Automotive Infotainment - Lanctot – Automotive Multimedia and Communications Servicehttp://bit.ly/dniNxa - Navigation Heuristic Evaluation: Telmap5 – Schreiner – Automotive Consumer Insightshttp://bit.ly/95NCoW - Automotive DMB Digital Radio: Marketing Strategies an Increasing Priority – Blight – Automotive Multimedia and Communications Servicehttp://bit.ly/dtRE5C - Automotive Telematics Services: Shifts in Pricing and Monetization Expected – Canali – Automotive Multimedia and Communications Servicehttp://bit.ly/bwdwcW - Connected Vehicle and Vehicle Device Connectivity System Database by Feature, Region, and Price 2010 – Canali – Automotive Multimedia and Communications Servicehttp://bit.ly/d0aLhq - Connected Vehicle Telematics: Car Maker Profiles – Canali – Aumotive Multimedia and Communications Service

The latest salvo from the Genivi Alliance – a SWOT analysis of competing automotive operating systems – appears to cloud rather than clarify the existing automotive OS market environment. The future prospects for current and emerging players are described with little supporting evidence or insight. The report also concludes – from OEM and supplier interviews – that the Alliance’s assumptions regarding cost savings are valid without providing a detailed financial analysis of where cost savings may be achieved – ie. head count, lines of code, etc. Not surprisingly, the self-serving report concludes that Genivi will rule the market in the long term with deployments beginning in the 2013-2015 timeframe (http://tinyurl.com/29aly2t). The report initially sets out to provide a thumbnail view of current OS market leaders Microsoft, QNX, MicroItron, Linux and Android. Going without mention are Mentor Graphics, Ubuntu, OpenSynergy, Meego or even VxWorks (currently used by Peugeot-Citroen, Nissan and Volkswagen). Also missing entirely are Genivi members MontaVista and Wind River. Ostensibly, the goal of the report is to benchmark and/or handicap these various infotainment software architectures and their influence on in-vehicle infotainment systems; and to validate the cost savings claimed for Genivi’s code-sharing/recycling model. Missing is a detailed description of the actual software architectures themselves – ie. what makes one “better” than another. What is available in the report summary seems misleading such as a reference to Microsoft Auto booting slowly, which is also a shortcoming of Android, but which is also easily overcome. Also missing is a discussion of current market forces, strategic supplier relationships, recent mergers and acquisitions or potential mergers or acquisitions. The absence of these latter aspects means that Intel’s acquisition of Wind River goes without mention as does the merger of Intel’s Moblin platform with Nokia’s Maemo OS to create Meego – rumored to have been selected by Genivi as its infotainment platform of choice. (Press and Nokia reports have quoted senior Genivi representatives stating that Meego has been chosen for this purpose - http://tinyurl.com/2d46xls. No affirmation of this selection has come from any Genivi member other than BMW.) MontaVista’s acquisition by Cavium Networks and QNX’s purchase by RIM gets no attention in the report. Neither does TomTom’s decision to adopt the Webkit OS, a platform found in other segments of the mobile market such as Palm’s Web OS. (The report fails to note Bosch’s adoption of Linux or Visteon’s embrace of Genivi, Microsoft, QNX AND Ubuntu – hedging its bets.) These oversights are more significant than they seem as they suggest a lack of awareness of the symbiosis between mobile device operating systems and automotive hardware and software architectures. Additionally, the report repeatedly refers to “risk-averse” Japanese OEMs and tier one’s being hesitant to adopt open, Linux-based platforms – including anything from Genivi to Android.  This assertion is patently absurd given Clarion’s longstanding support of Linux. The report also paints a grim picture of QNX’s market outlook, suggesting the company’s app support is “difficult to configure” and that the company can be expected to withdraw from the IVI market entirely within a short period of time. This will no doubt be news to executives at QNX’s Ottawa headquarters where headcount committed to automotive projects is on the rise as are design wins. And the acquisition of QNX by RIM opens doors to automotive-related IP (ie. traffic apps) while adding access to a massive and growing installed base (ie. probes). Unlike all of the alternatives currently in the market, QNX currently offers a range of flexible, scalable solutions future proofed to support Adobe Flash, HTML5, Flash Air and Flash 10.1 and all mobile OS's. QNX is customer friendly with support unmatched by Linux-based competitors or Microsoft. By way of contrast, OEMs implementing Microsoft are finding they must enlist the aid of third-party developers (bSquare, Elektrobit, etc.) to customize Microsoft Auto to their requirements. Microsoft has left application development entirely to its customers and their partners. It is worth noting as well that QNX’s flexibility is an advantage vis-à-vis Microsoft. Where QNX supports nearly every potential application or implementation known to automotive engineers without favor, Microsoft is likely to push its Bing search engine, Silverlight graphics and other in-house offerings. The report notes that the next generation Microsoft IVI platform, Motegi (Windows Automotive Embedded 7), will launch with Japanese OEMs, though it provides no time frame. Microsoft indeed has at least two partners in Japan – Alpine and Mitsubishi – which suggests that either Honda or Mercedes may be implementing Motegi. The report neglects to mention QNX’s recent gains in Japan, including Panasonic and Denso, showing a deeper penetration of QNX into Toyota. In fact, QNX has benefitted handsomely and rapidly from its separation from Harman – immediately attracting attention from potential Japanese and Chinese customers. Where QNX is weakest is in developer support. This is precisely where Android shines. The report summary correctly identifies existing developers working on automotive Linux implementations – ie. Parrot, Continental and Roewe – and identifies the inclination of many designers in the industry to connect with Android but to keep it out of the central stack. The report also notes Google’s disinclination to support or endorse Android for automotive implementations, but leaves the door open to an embedded future for Android. (GM is thought to be considering an open platform such as Meego or Android for a future OnStar or infotainment launch.) But this points up a fundamental gap in the report, which is the wider context of the OS debate. Android and Genivi do not line up directly with QNX, Microsoft or Linux (pick your distribution). Genivi has always been positioned as a code sharing platform for infotainment systems - as such it has never been presented as a replacement for Microsoft or QNX. Android, similarly, is being pursued as an alternative for ultra-low-cost (entry level) platforms - typically those emanating from India and China - as well as a means for implementing revenue sharing models based on mobile applications in the car. The new Genivi report marks the first time the Alliance's platform is proposed as a replacement for QNX or Microsoft or any other OS, indicating a change in strategy for the group. This is where the group may be overreaching. Presenting Genivi as a one-for-one substitute for existing real-time operating system solutions is a different proposition from offering a code-sharing/recycling platform intended to reduce development costs. Obtaining industry buy-in to this vision will take 5-10 years, by which time the market may well have moved on to the next big thing. And as an industry coalition-driven solution, Genivi arrives untested in the marketplace. The report further attempts to validate Genivi’s vision for cost-reduced platform development, saying interviewees estimated IVI deployment cost savings of up to 50%. At the same time, though, the report acknowledges that initial implementations may cost even more than incumbent solutions. Justifying or validating proposed Genivi cost savings will continue to be a tall order for the Alliance. Conclusions: The Genivi Alliance’s IVI software architecture report provides valuable insights but is rife with glaring omissions, unsupported conclusions and errant assumptions. The report oversimplifies the automotive OS ecosystem and competitive environment and underestimates the influence of some incumbent players, such as QNX, and the emerging role of content and service aggregators including TeleNav, Inrix, Airbiquity, WirelessCar, TCS, ITIS Holdings, Navteq and Hughes Telematics. A few of these content and service providers were interviewed for the report. But not a single telecommunications carrier or handset maker – outside of Nokia - was interviewed. Even more obvious than these omissions, however, was the exclusion of both Audi and the e.solutions joint venture with Elektrobit - the single most prominent, influential and competing IVI platform in the industry. The oversight is obvious and unfortunate. The forces that are determining the future of the automotive IVI experience are almost entirely developing outside of the car, so a wider base of interviewees should have been considered. The single greatest weakness of the Genivi Alliance is its inward focus on the automotive industry as opposed to an outreach to the wider world of mobile devices and consumer electronics. It is possible for Genivi to “win” in the long run and “challenge” (in the report’s own words) Microsoft, but the Microsoft embedded solution will always have the advantage of developer support from across a broader range of industries and the design priorities that those other user communities will contribute. Genivi’s narrower focus is at once its greatest strength but, in the end, its Achilles heel. <!--[if !supportLineBreakNewLine]--> <!--[endif]--> Further insight: Smartphone Market Evolution and the Automotive Opportunity Implications – Mark Fitzgerald – Automotive Multimedia and Communications Service - http://tinyurl.com/34hldb5 Automotive Connectivity: Beyond Bluetooth Solutions – Mark Fitzgerald – Automotive Multimedia and Communications Service - http://tinyurl.com/2gx88eo

The business of capturing and reporting real-time traffic data is on the verge of a deluge of data from millions of GPS probes. From Google to RIM to TCS, TeleNav, Nokia/Navteq and others, the integration of handset GPS data feeds will transform the industry and alter consumer acceptance of traffic data. The importance of this development is the fact that consumers surveyed by Strategy Analytics, time and again, indicate that traffic data is the single most important application on their portable device followed closely by navigation. This is no surprise to marketers who are keen to target customers potentially on the move from one place of business to another and seeking to get there in the most efficient manner possible - which is to say, the supplier that delivers the highest quality real-time traffic data will have a privileged marketing platform for delivering advertising messages. But the onset of traffic data enhancements, though happening swiftly, will unfold as part of an evolution of traffic data that will progress from the combination of public and fleet data of today, to the aggregation of GPS data and crowd-sourced inputs, to the traffic “communities” of the near future. This transition will test the current market leaders and could shuffle the leadership ranks, but it will also reveal new opportunities for information and content sharing. Among the industry leaders watched most closely is Nokia Navteq. With the largest number of mobile devices deployed, Nokia is in the most powerful position to leverage GPS probe data. (Editor's note: updated info from Nokia Navteq follows) Navteq is using GPS probe data to enable accelerated expansion of its Navteq Traffic coverage including primary and secondary roads. The company says probe data is an integral part of its global probe data strategy. Navteq is currently collecting and integrating Nokia probe data records for Navteq Traffic in Belgium, Brazil, France, Finland, Germany, Sweden, the United Kingdom, the United States and Canada with plans to expand. The company expects to benefit from the growing variety of connected devices also using Navteq data and services. Navteq says that nearly 23M processed probe records are integrated into Navteq Traffic monthly in the U.S. in major metropolitan areas including Atlanta, Boston, Chicago, Houston, Los Angeles, New York, Orlando, San Francisco and Seattle. Worldwide, Navteq is collecting 3B probe records including Nokia data and anticipate a doubling of that figure by the end of 2010. Most executives in the industry now agree that TomTom’s HD Traffic solution, built around cellular signaling data and TomTom’s Live Service subscriber probe data, is the state of the art for real-time traffic data. The service is available in six European countries including Germany, where this analyst has used it side-by-side with RDS-TMC data. Nothing this analyst has seen has come close to the apparent completeness and accuracy of the real-time traffic data reporting on a connected TomTom. Long accustomed to incorrect traffic information delivered on a variety of embedded and mobile devices, I found the HD Traffic solution to be a revelation. In several days of driving on autobahns throughout Northern Germany it never once told me I was in a “stau” when I wasn’t or vice versa. Traffic information that contradicts reality continues to be the industry bugaboo. Just as important, the TomTom solution doesn’t rely solely on color-coded roads. The key interface is the barometer on the right hand side of the screen which shows the distance to the next point of traffic congestion and the anticipated delay. At this point in the evolution of traffic information delivery, color codes don’t cut it. They are nothing more than a distraction. With the arrival of mobile phone navigation applications the industry is poised to take a leap forward and sideways at the same time. The leap forward is the potential to replicate the HD Traffic experience on more navigation platforms. The sideways move is that this leap is taking place in connection with a device offering a much smaller screen for delivering up-to-date traffic information to drivers. In addition, with so many new players integrating new data sets for the first time there is bound to be confusion and user interface missteps. After all, if it were easy to convert mobile phone data into real-time traffic feeds this problem would have been solved a long time ago. To remove any doubts about the rising influence of mobile phone navigation, one need look no further than the recent financial reports of TeleCommunications Systems (TCS) – which acquired Networks in Motion – and TeleNav – which completed its initial public offering last week. In its earnings call, TCS said it expects $55-$65 million in mobile phone navigation subscription/sales revenue in 2010 and ongoing revenue growth of 30 percent/year going forward. TeleNav reported that it had 14.5M navigation subscribers/customers (up from 11M at the end of September 2009) and revenue of $122M for the nine month period ended March 30^th, a growth rate of 59 percent. While TCS says it has 5-6 percent penetration of its addressable carrier customer base and anticipates increasing that to 30-50 percent, TeleNav claims a 20-25 percent rate of penetration. TeleNav, TCS and TomTom are all seeking to build their subscription bases as swiftly as they can which has led to discounting and bundling, thereby impacting average revenue per user (ARPU). All three companies have indicated a disinclination to share their ARPU figures. TCS has been coy about disclosing the size of its subscriber base. It remains to be seen if TeleNav and TomTom will continue to be forthcoming about their subscriber numbers. All of these numbers are vital to discerning consumer preferences for different business models and could serve as a competitive advantage for these early movers. The integration of anonymous handset signaling data currently used by TomTom, is likely to be supplanted by handset GPS data feeds. And the availability of GPS data feeds has greatly lowered the barriers to entry to the traffic business. Any company from industry titans such as Inrix and rising heavyweight Google to scrappy start-ups like Skobbler (which recently became the first navigation supplier to use OpenStreetMaps) can introduce a mobile phone application that will immediately start reporting GPS data for integration in a real-time traffic platform. Industry executives agree that the GPS data is more accurate an easier to process than hand-off data. That does not mean that signaling data will go away, especially since TomTom continues to use it, but it does represent a change that could ultimately manifest in changing user preferences if the “quality” or accuracy of one type of data is found to be or perceived to be superior to the other. Miles Traffic and Travel – a consortium of ITIS Holdings (U.K.), Infoblu (Italy) and MediaMobil (France) – is also making use of cellular hand-off data and has been chosen by BMW as its traffic data provider for Europe. MT&T is positioning itself as the first challenger to TomTom’s HD Traffic solution. All industry participants agree that the aggregation and integration of hand-off data is a non-trivial exercise. Case in point, AirSage and IntelliOne have been trying to deliver anonymous hand-off data in a commercial solution for years with no success to date. But even the arrival of handset data will not represent the “end of the road” in the evolution of real-time traffic data. The next step is already apparent in the quiet emergence of aha mobile, Telmap, Waze, TrafficTalk and other potential players seeking to build communities around the delivery of traffic and routing information. Aha mobile’s content and services aggregation platform serves as a front end for the full range of Internet-accessible content, including traffic and navigation information. Aha mobile’s traffic solution, though, allows drivers to share geo-coded traffic observation inputs with one another – in other words, an aha mobile user could literally share with fellow travelers what he or she is seeing out the car window. The aha mobile solution represents the same kind of ultra-local location data that Telmap is  trying to provide with the location aware services that are part of its navigation application. Waze also creates a community around traffic, navigation and the creation of the navigation map. For its part, TrafficTalk is seeking to build user communities around specific commuting corridors where drivers can share voice inputs regarding traffic conditions in their immediate vicinity. Today, the industry is poised for the next round of the shoot out at the OK Traffic Corral. All the major players have new ammunition in the form of handset GPS data and the emergence of this new source of data is creating new competitors and new opportunities. But this enhancement to traffic information is just another bend in the road which will lead to traffic information communities sharing on-the-ground information which will transform the industry yet again and set the stage for the next advance. Additional Insights: http://bit.ly/bMeg36 - Global Mobile Handset Navigation Forecast 2004-2014 – Nitesh Patel - Navigation and Location Opportunities http://bit.ly/aoQdpd - North America Mobile Handset Navigation Forecast 2004-2014 – Nitesh Patel – Wireless Media Strategies http://bit.ly/aHhWeV - Nokia & Google Shake Up $3.8 B Handset Navigation Market - Nitesh Patel - Wireless Media Strategies http://bit.ly/cc6O9K - PND Owners Unlikely to Discontinue Using Their Device - Chris Schreiner - Automotive Consumer Insights http://bit.ly/c5f65I - Automotive and Portable Navigation Market Forecast 2008-2016 - Joanne Blight - Automotive Multimedia and Communications Systems http://bit.ly/b5W8ZS - Nokia and RIM Push Into Automotive as 'Apps' Competition Mounts - Joanne Blight - Automotive Multimedia and Communications Systems

Telmap has flipped the switch on its direct to consumer smartphone navigation strategy shifting entirely to the white label approach the company has pursued for many years with operators. The company expects the new positioning to give it a competitive edge vis a vis Nokia and Google and vault it into a global leadership position.

 

Prospects were looking bleak for Telmap when industry heavyweights Google and Nokia began offering free navigation applications for smartphones. Google made the application available as a download for iPhones and, more recently, Android-based phones, while Nokia recently began including navigation on its handsets.

 

The Telmap strategy overturns both of these approaches by working through wireless operators, a strategy pursued by both TeleNav and Networks in Motion (now part of TeleCommunications Systems) in the U.S. But Telmap is taking the approach on the road with partners throughout Europe, Asia and Latin America.

 

Telmap is taking a three pronged approach providing:

 

1)      An off-board application with local search and navigation that can function with all operating systems;

2)      A location platform with APIs to facilitate the distribution of any and all location applictions;

3)      A Web-based application that allows for desktop management of location applications and synchronization with the phone.

 

The initial launch of the new positioning will manifest in O2 Germany delivering 30 handsets by the end of May all equipped with the Telmap technology. In fact, Telmap says it is already seeing 500-1000 new activations per day based on the new approach.

 

The white label is ideally suited to the shift, in Europe, to a bundled model for applications and services. Navigation is increasingly being provided at no charge, so the model has shifted to enabling different billing and payment methods for selling enhanced content and applications.

 

The white label strategy gives Telmap a strategic edge because it allows the operators to introduce a cross-platform solution that can be advertised and promoted across their entire handset line-up regardless of handset supplier or operating system. Telmap hopes operator support will help juice its subscriber base, which currently stands at approximately 1M in Europe and 1.5M globally.

 

And operators are keenly interested in exploiting the location opportunity because, thus far, the margins have been quite high, according to Telmap executives. To keep that revenue flowing, Telmap is enabling integration with ultra local content and services such as Coyote safety camera apps in France and road charging services in the U.K.

 

Additionally, the free Telmap application allows for premium upsells and a variety of booking and payment methods along with advertising. And by using the same platform across the entire line, operators retain control and customers can communicate and network with one another.

 

The gamble for Telmap is that the operator-centric approach will trump the Nokia handset-side approach and the Google app-store strategy. The concept of leveraging operator advertising and promotional support is a powerful one. Google tried to take its Nexus One handset directly to the market only to knuckle under to operators in the past week.

 

The strength of the strategy is reflected in the tight relationships between Networks in Motion/Verizon and TeleNav and AT&T/T-Mobile/Sprint in the U.S. These partners are working on additional enhancements to the navigation and location platform which is producing millions of subscribers and hundreds of millions in revenue.

 

From a branding standpoint, location applications will come to define and differentiate the operators and a cross-platform solution makes it much easier to leverage and control. The attraction of the Telmap approach is already apparent as the company touts among its operator supporters: Vodafone, O2 Telefonica, Orange Group, Singtel Group, IUSACell, Pelephone, Cellcom, Mobilcom, and Boost Mobile, among others.

 

Of course, tiny Telmap is taking on industry giants in Nokia and Google and regardless of the strength of its strategy lacks the brand awareness and marketing clout of either of these companies. But the shift away from a consumer direct strategy to white label is probably the last best chance for Telmap to move into the front rank of LBS market leaders. And the company is investing heavily in ultra-local tie ins across the many countries around the world where it competes.

 

Wild cards remain in the battle for dominance of the location aware marketplace. One such wild card is the creation of superior traffic information from probe data. Google’s initial efforts to convert Droid phone user data is beginning to get attention and RIM (following its QNX acquisition) is likely to be the next company to bring a probe-enhanced traffic service to the market. Nokia (Navteq) and Apple will likely be next leaving Telmap to ponder whether it can convert its operator relationships into a superior traffic solution of its own.

 

With the smartphone navigation market ruled as it is by a confluence of advancing technology and consumer preferences, only two things are certain: change and Telmap’s determination not to raise the white flag.

 

Further Insight:

 

http://bit.ly/cMw4f1 - Solid Q4 for PNDs, but 'Free' Navigation is Shaking Up Monetisation - John Canali – Automotive Multimedia and Communication Service

 

http://bit.ly/bMeg36 - Global Mobile Handset Navigation Forecast 2004-2014 - Nitesh Patel – Navigation and Location Opportunities

 

http://bit.ly/8Yo4U6 - Nokia & Google Shake Up $3.8 B Handset Navigation Market - Nitesh Patel – Navigation and Location Opportunities

The marketing battle between traffic service providers will continue into 2010. The good news is that 2009 firmly established the value of traffic data. The turning point came with the introduction of multiple mobile phone navigation solutions, most of which arrived through the aegis of the application store model pioneered by Apple. But new, unusual and creative solutions will arrive in 2010 and change the existing balance of power.

 

Users of these new navigation systems and the developers quickly discovered that reliable traffic information was the real killer app that mobile users were seeking. In the process they discovered that to deliver reliable travel times they needed a wide variety of traffic data including real-time, historical, predictive and incident data. Unfortunately, one of the key sources of traffic data – radio and television stations with cameras, ‘copters and spotters to report incident information – have suffered in the current downturn. In fact, there are anecdotal indications that radio stations are dropping traffic reporting. A model for delivering nationwide incident data that was previously fueled by advertising and sponsorships is becoming frayed at the edges as TV and radio advertising suffer.

 

Traffic.com, ClearChannel and Westwood One/SmartRoute, among others, are all seeking new funding, new business models or new owners in a bid to preserve or enhance their market positions. In the meantime, Google has barged into the market with its own traffic data raising questions over the viability of incumbent players. Google’s entry into any market raises these questions, although the reliability or robustness of Google’s traffic solution has yet to be proven. Inrix, on the other hand, has not based its model on sponsorships or advertising and, as a result, has for the most part avoided the negative impact of the downturn in advertising activity. But with Google getting into the traffic data aggregation and algorithm business, no traffic data supplier is safe including Microsoft's ClearFlow.

 

Of more immediate concern than Google entering the traffic market is the changing role of mobile-phone based navigation. Google is a player here as well, but it has more company in the form of Networks in Motion and TeleNav and their carrier partners. (TelMap's efforts in Europe have been hindered by the fragmented nature of the market and the negative impact of roaming charges.) While companies such as Cellint, AirSage, and IntelliOne have been seeking to integrate cell-tower triangulation data for probe traffic inputs, expect the carriers to introduce GPS-based probe data in the new year – representing a key added-value advantage. GPS-based probe data derived from mobile phone handsets will not replace triangulated data, which will always represent the greatest volume of “anonymized” location data, but the GPS data is likely to be more timely and accurate, critical to traffic reporting and analysis. The GPS-based data will likely require opt in participation vs. the triangulated data which to date has been applied involuntarily.

 

Still, good probe data is almost worthless without incident data. Without incident data the system is unable to interpret slowed or stopped traffic – ie. is it weather, volume, construction, a fallen tree limb, an uphill grade? The battle for reliable traffic data will come down to good incident data. This means the industry will see vastly enhanced probe data in 2010, but the gap between reliable flow and reliable incident data will suddenly become much clearer.

 

Through all the enhancements to traffic reporting consumers have been expressing their interest in better and more timely information and, in particular, more real-time incident information. As an example, RDS-TMC is notorious for the 5-10-15-minute delays in incident reporting, sometimes worse. Drivers want to know what is happening in real time.

 

In 2010, drivers will begin to get real-time information. Whether that information comes from Twitter, TrafficTalk, Aha Mobile, Waze, TrafficLand or some other solution is not clear. What is clear is that drivers want to know BOTH what has happened in the past and what is happening now. But what they really want to know is what is happening right in front of them.

 

The solutions will come in 2010 from three key sources: mobile-phone-based crowd-sourced info, traffic cameras and, perhaps, vehicle-mounted cameras. The challenges to delivery include the creation of traffic reporting “crowds,” something TrafficTalk, Waze and Aha Mobile are working on; and camera input interpretation and delivery platforms. Developments in 2009 clearly indicated that drivers must spend less time looking away from the road to navigation interfaces. More information must be conveyed via voice.

 

Traffic information suppliers will still be looking at a combination of subscription-based and sponsored traffic information. Consumers have clearly indicated a willingness to pay for traffic data, both in Strategy Analytics surveys and in the combined 10 million subscribers to Networks in Motion, TeleNav and XM/Sirius traffic information.

 

The industry will see some outlandish innovations ranging from delivering traffic camera info to mobile phones to – in 2-3 years – aftermarket in-vehicle cameras to capture traffic incidents. Two things are clear. Better incident data is required and solutions are in the pipeline.

TeleCommunication Systems (TCS) has announced that it has entered into a definitive merger agreement to acquire Networks In Motion for an aggregate of $170M. The merger consideration will be paid in a combination of cash, TCS common stock and promissory notes. Networks In Motion's Board of Directors has unanimously adopted the merger agreement and recommended its approval by Networks In Motion's stockholders. The acquisition accelerates TCS' position in enabling mobile operators to offer enhanced location-based data services. The move by TCS reflects the relatively quiet success achieved by Networks in Motion and TeleNav and a couple of other companies in building a highly profitable business around a combined base of approximately 20 million+ subscribers to navigation applications for mobile phones. The $170M valuation also helps TeleNav which is approaching an initial public offering. The announcement is potentially bad news for Google which recently entered the smartphone navigation space with its free turn-by-turn navigation application for Android-based phones. NIM's relationship with Verizon will likely result in Verizon-only capabilities being leveraged in the market, such as probe-based traffic data, which Google will be unable to match due to its much smaller base of users. According to Strategy Analytics estimates, Android-based smartphones will represent approximately 10% of all smartphones in 2010, but only a subset of these will be compatible with Google's TbT application and only a subset of these will actually download the application. Nevertheless, the navigation on smartphone business opportunity has again proven to be more significant than originally thought, now representing a market worth, in total, as much as $2B. Much of this value is deriving not only from the application subscriptions but also from the sale of additional "premium" content, such as traffic data, or updates within the applications, not unlike other profitable application segments, such as on-device gaming. In the end, carriers are more likely to support navigation partners that provide a path to profitability from subscriptions and in-application sales versus free applications such as Google's Tbt offering. So, while Navigon will continue to dominate the iPhone navigation segment and Google will increasingly rule the Android world, a combined TCS/NIM will grow stronger via its relationship with Verizon. Of course, TCS/NIM will also benefit from offering a more fully evolved and acceptable navigation solution relative to the Google offering. http://www.networksinmotion.com/newsroom/12_01_2009_TCS_acquire_NIM.php-Lanctot